Covenant Review is currently seeking a Client Administration based out of our Glasgow office.
Covenant Review is a Fitch Solutions company that specializes in Leveraged Finance legal documents. Our team of experienced leveraged finance lawyers provide our subscribers (including hedge funds, insurance companies, mutual funds, and other asset managers) with market-leading analysis of the covenants drafted in the largest leveraged finance deals in the US, primarily covering high yield bonds and leveraged loans. We are looking for an entry-level Client Administration to join our Glasgow team. This is a great opportunity for someone looking to ultimately embark on a career in client relationship management, customer service, or sales.
What We Offer:
1. Benefit from online and in-person bespoke training program provided by Fitch Group
2. Work on a day-to-day basis with highly experienced finance lawyers, salespeople, and other professionals
3. Opportunities to develop internally via Covenant Review or within the wider Fitch Group
We’ll Count on You To:
4. Act as main point of contact for user administration needs, including new user setups, user deactivations, and ensuring all entries are up-to-date and accurate
5. Maintain accurate records and permission subscribers for access to Covenant Review and CreditSights research
6. Help troubleshoot website and subscriber issues as needed
7. Generate and review usage reports and assist the sales team with analysis
8. Help manage inbound subscriber request routing and respond to subscriber inquiries
9. Support company stakeholders as needed in operations
What You Need to Have:
10. Recent college graduate
11. Experience using and managing Salesforce
12. Superior attention to detail plus the ability to multi-task and prioritize multiple projects simultaneously