Are you an experienced Conveyancing Assistant looking to progress?
Are you a law graduate with a passion for property law looking for hands on experience?
We are growing our award‑winning Conveyancing Department and are looking for motivated, organised and enthusiastic individuals to join us at our Nantwich and Northwich offices in Cheshire.
This is an office‑based role offering hands‑on involvement in residential property transactions. You will support our experienced lawyers, help clients navigate the home‑moving process, and play a key role in delivering exceptional service.
Whether you bring existing conveyancing experience or you are eager to start your legal career, these roles offer a brilliant opportunity to develop practical skills, expand your knowledge, and progress within the profession.
We are looking for individuals who:
* Are organised, proactive and strong team players
* Have excellent attention to detail and communication skills
* Enjoy working in a fast‑paced, client‑focused environment
* Have a genuine interest in property law
* Have the drive, energy and ambition to grow and thrive within a supportive legal environment.
Are you ready to grow your career with Poole Alcock Solicitors?
We would love to hear from you!
Apply today and join Poole Alcock Solicitors at an exciting time of growth.
Responsibilities
Customer Service Focus
* To communicate with clients and potential clients in a positive, professional and friendly manner
* To project a positive and professional image, including personal presentation
* To ensure that all client queries are handled efficiently and that information provided to them, and any involved third parties, is accurate and timely
Handing inbound telephone calls
* To ensure that calls (internal and external) are answered promptly (preferably within three rings) and professionally
* To answer inbound telephone calls, assisting the caller and promptly directing them to another member of the team if appropriate
* To co-ordinate a high volume of calls during peak periods, prioritising work and situations
Information management
* To take messages where necessary and direct these to an appropriate member of staff in a timely manner
* To pass on messages to clients and third parties where appropriate
* To provide accurate information to clients and third parties
* To respect the sensitive and confidential information disclosed by clients
Staff awareness
* To maintain good working relationships with colleagues
* To provide cover for colleagues where appropriate (including colleagues from different teams/office locations)
* To ensure the proper handover of work to colleagues covering you during periods of leave/absence
* To use departmental and office directory to ensure efficient transfer of calls, both internally and to all other office locations
Administration & Case Management
* To provide general administrative support to colleagues where needed
* To prepare correspondence and documents where appropriate
* To ensure that the relevant case management systems used are updated promptly and accurately
* To ensure that client files, both paper and electronic, are organised and stored correctly and securely
* Ensure that files are kept out of public view (i.e. not left in reception or other client areas) and that window blinds are closed during office closing so that client files are not on view
Benefits include:
Enhanced Annual Leave
Entitlement to join company pension scheme
Entitlement to participate in the firm’s cash healthcare scheme.
How to apply
If you would like to apply for the above role, please download and complete both our application forms and separable monitoring form by clicking the buttons below.
Once complete there are three ways to apply:
Via our Contact Form
Please complete the below contact form and upload your CV, application form and separable monitoring form.
By email
Please email your CV, application form and separable monitoring form to careers@poolealcock.co.uk.
Upload your Separable Monitoring Form Click here to upload
Upload your Application Form Click here to upload
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