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Employee relations advisor

Runcorn
PHOENIX Medical Supplies Limited
Employee relations advisor
Posted: 1 August
Offer description

Description

Job Title: Employee Relations Advisor

Contract Type: FTC minimum of 6 months

Location: Runcorn - Hybrid (4 days office / 1 day home after onboarding)

Salary: Up to £34,000 (Pro Rata)

Hours: Monday to Friday –

Are you passionate about people and ready to make a real impact in a fast-paced, high-volume environment? We’re looking for an experienced Employee Relations Advisor to join our HR team on an interim basis and help shape a positive, supportive workplace culture.

About the Role

As one of our ER Advisors, you’ll be the go-to expert for all things employee relations—guiding and coaching managers through a wide range of cases, from conduct and capability to more complex organisational change. You’ll play a key role in ensuring fair, timely, and risk-aware outcomes that align with both employment law and our internal policies.

This is a hands-on, high-impact role where no two days are the same. If you thrive in a dynamic environment and love empowering others, we want to hear from you.

What You’ll Be Doing

1. Acting as the first point of contact for ER matters across the business
2. Coaching and supporting managers to confidently handle ER cases
3. Tracking ER cases and identifying trends to drive continuous improvement
4. Supporting projects such as TUPE, restructures, and policy development
5. Enhancing ER capability across the organisation through tools and training

What You’ll Get:

6. Up to £34,000 (Pro Rata)
7. 22 days annual leave + 8 bank holidays (Pro Rata)
8. Market leading employee discount programme across hundreds of retailers and services
9. Access to MediCash, allowing you to reclaim money on a wide range of medical services
10. Cutting-edge finance management app to control your salary as you see fit
11. Life assurance

What We’re Looking For

Must-haves:

12. Proven experience in an ER advisory role (ideally in retail, distribution, or similar)
13. Strong knowledge of UK employment law
14. CIPD Level 5 (or equivalent)
15. Confident communicator with excellent coaching and interpersonal skills
16. Organised, resilient, and able to manage sensitive matters with discretion

Desirables:

17. Experience with TUPE, redundancy, and organisational change
18. Ability to analyse ER data and generate insights
19. Familiarity with HRIS and ER tools

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