ABOUT THE ROLE
As Exams Manager, you will lead the planning, coordination, and delivery of examination services across the College, ensuring examinations are delivered efficiently, securely, and in full compliance with awarding body regulations.
Leading the Examinations Team and invigilator workforce, you will play a key role in ensuring an excellent learner experience through effective communication, strong operational management, and continuous improvement. Working collaboratively with curriculum teams, support services, awarding organisations, and external stakeholders, you will help ensure examination processes are accurate, responsive, and student focused.
KEY RESPONSIBILITIES
In this role you will:
* Lead and manage the Examinations Team and invigilator workforce, providing support, coaching, and development to ensure high standards of service delivery.
* Manage the planning, coordination, and delivery of examinations, ensuring processes are compliant, accurate, and efficiently managed across the College.
* Oversee examination timetables, entries, venues, resources, and results processes to ensure examinations are delivered securely and effectively.
* Act as the key point of contact for examination-related matters, building effective relationships with curriculum teams, students, awarding organisations, and external stakeholders.
* Drive continuous improvement by reviewing systems, processes, and performance data to enhance efficiency, customer experience, and service quality.
* Carry out duties in line with College policies and procedures, including safeguarding and equality commitments.
SKILLS AND EXPERIENCE
We are looking for someone who can demonstrate:
* Qualified to GCSE level (or equivalent) including English and Maths, alongside a relevant Level 3 qualification.
* Experience supervising or coordinating teams within examinations, administrative, or operational environments.
* Strong organisational skills with the ability to manage multiple priorities, meet deadlines, and maintain accuracy within fast‑paced environments.
* Excellent communication, problem‑solving, and relationship‑building skills with a customer‑focused approach.
* Good knowledge of examination processes, awarding body requirements, regulations, and the ability to use data, systems, and technology effectively to support service delivery.
WHY JOIN US
We offer a supportive working environment with opportunities to develop and progress. Benefits include:
* 49 days’ holiday, supporting work–life balance, including 30 bookable days plus bank holidays, efficiency days, and Christmas closure
* Pension contributions of 16.8%
* Free counselling and wellbeing support
* Retail discounts through our benefits platform
* Enhanced family‑friendly policies
* Paid special leave
* Training and development opportunities
* Free breakfast Fridays
* On‑site facilities including canteens and a day nursery
* Free parking and electric car scheme
* Cycle to work scheme
INCLUSION AND FLEXIBILITY
We are committed to equality, diversity, and inclusion and welcome applications from all sections of the community.
We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the essential criteria.
We support the Armed Forces Covenant and welcome applications from serving personnel, veterans, and military families.
Flexible working options may be available depending on the role.
SAFEGUARDING
The College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
This role is subject to pre‑employment checks, which may include an enhanced DBS check, DfE barred list check, online searches, and references.
It is a criminal offence under the Rehabilitation of Offenders Act 1974 to apply for regulated activity roles if barred from working with children or vulnerable adults.
USE OF AI IN APPLICATIONS
We recognise that candidates may choose to use AI tools to support their application. If you do use AI, please ensure the information you submit accurately reflects your own skills, experience, and achievements. You may be asked to discuss your application during the recruitment process.
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