We are looking for a dynamic and organized Practice Manager to join our team in a job share arrangement with our existing Performance Manager. This is a fantastic opportunity for someone who thrives in a supportive, fast-paced environment and wants to make a real impact on the smooth running of a busy practice.
Why Work With Us: You’ll be at the heart of our practice, helping shape how we deliver care while leading key operational areas. We value innovation, collaboration, and dedication, and you’ll be supported every step of the way to grow professionally and make a difference.
Key Responsibilities:
Overseeing HR processes including recruitment, staff management, and training.
Ensuring CQC compliance and maintaining high-quality standards across the practice.
Managing information governance and data protection procedures.
Coordinating payroll, budgets, and finance alongside the senior team.
Supporting daily operations, improving efficiency, and enhancing patient experience.
This role is ideal for someone organized, proactive, and passionate about healthcare management. If you enjoy leading a team, driving standards, and making systems work seamlessly, you’ll love working with us!
Main duties of the job
Human Resources (HR):
Recruitment, onboarding, and induction of new staff.
Managing staff records, contracts, appraisals, and training.
CQC Compliance & Quality Assurance:
Ensuring the practice meets regulatory standards and prepares for inspections.
Implementing policies and procedures to maintain high‑quality patient care.
Monitoring and reporting on performance and quality indicators.
Information Governance & Data Protection:
Ensuring patient and staff data is managed securely and in line with GDPR.
Maintaining confidentiality and overseeing records management systems.
Finance & Payroll:
Processing payroll and managing staff expenses.
Supporting budget planning, monitoring, and reporting.
Operational Management:
Overseeing daily practice operations to ensure efficiency.
Coordinating with clinical and administrative teams.
Driving process improvements and supporting patient experience initiatives.
Acting as a key point of contact for staff and external partners.
Supporting the Performance Manager in shared leadership responsibilities.
Job responsibilities
Job Title: Practice Manager (Job Share with Performance Manager)Location: 95 Momus BoulevardHours: 25 hours per week (job share)Reports To: Senior Partners
About the Role: We are seeking a proactive and organized Practice Manager to join our team in a job‑share arrangement with our existing Performance Manager. This is a fantastic opportunity to play a central role in running a busy, patient‑focused practice. You will manage operational, HR, and administrative functions, ensuring regulatory compliance and smooth day‑to‑day operations.
Key Responsibilities:
Human Resources (HR):
Lead recruitment, onboarding, and staff induction.
Manage staff records, contracts, appraisals, and training.
Support staff development, engagement, and wellbeing.
CQC Compliance & Quality Assurance:
Ensure the practice meets all regulatory requirements and is inspection‑ready.
Implement and monitor policies and procedures to maintain high standards of care.
Monitor key performance indicators and quality outcomes.
Information Governance & Data Protection:
Ensure compliance with GDPR and other data protection regulations.
Maintain confidentiality and oversee records management.
Finance & Payroll:
Process payroll and manage staff expenses.
Support budget planning, monitoring, and financial reporting.
Operational Management:
Oversee daily operations to ensure efficiency and smooth workflows.
Collaborate with clinical and administrative teams to improve systems and processes.
Lead initiatives to enhance patient experience and service delivery.
Act as a key point of contact for staff, patients, and external partners.
Work closely with the Performance Manager to share leadership responsibilities.
Promote a positive, collaborative working environment.
Person Specification:
Strong organizational and leadership skills.
Knowledge of HR processes, CQC requirements, and information governance.
Experience in financial management and payroll administration.
Excellent communication, problem‑solving, and team‑working abilities.
Passion for delivering high‑quality patient care and operational excellence.
Why Work With Us: This is an exciting opportunity to be part of a forward‑thinking, supportive practice. You will have autonomy, professional development opportunities, and the chance to make a real difference in patient care and team performance.
Person Specification
Qualifications
* Qualifications:
* Educated to A-level or equivalent; degree or professional management qualification desirable.
* Relevant HR, business, or healthcare management qualifications are an advantage.
* Degree‑level qualification in management, healthcare, business, or a related field.
* AMSPAR Practice Management Qualification (highly desirable).
Experience
* Experience:
* Proven experience in practice, healthcare, or office management.
* Experience in HR processes, including recruitment, appraisals, and staff development.
* Experience in payroll administration and basic financial management.
* Knowledge of regulatory requirements, including CQC compliance and information governance.
* Experience of leading and managing teams effectively.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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