Job summary
This post is a key role in the transformation and modernisation of the Workforce Business Intelligence service, andwill directly support the Head of Workforce Business Intelligence to provide an effective workforce information service within the Workforce and Organisational Development Directorate, offering proactive and innovative solutions with complex workforce information.
Main duties of the job
To develop ESR BI dashboards for the service, or other ESR users as required, and promote the use of Business Intelligence information across the Trust. Extracting, manipulating, and analysing complex data sets obtained from diverse sources, to develop systems and support collection and supply of changing external information requirements.
The post-holder will have a track record of strong technical and analytical skills to enhance and drive forward the modernisation of all Workforce Business Intelligence systems within the Workforce and Organisational Development Directorate.
The post-holder will act as a specialist with regards to the Electronic Staff Record (ESR) system, and support planning, delivery and evaluation of ESR, including:-
1. Establishment Control
2. ESR Self Service
3. Business Intelligence
4. Oracle Learning Management (OLM)
To administer and support ad hoc projects through the provision of high-quality workforce data as required by the service.
To provide ESR system administration and to support driving forward improvements in workforce information computer systems with an emphasis on high quality user-friendly
To deputise for the Head of Workforce BI and represent the Workforce BI team/Workforce and Organisational Development Directorate over a range of projects, working groups, committees, and meetings as required.
To manage and respond to Workforce Organisational Development FOI requests.
About us
We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first.
Job description
Job responsibilities
The post holder will have a track record of strong technical and analytical skills to enhance and drive forward the modernisation of all Workforce Business Intelligence offerings. The post holder will also support the management and administration of all aspects of ESR (including Business Intelligence, Oracle Learning Management, and Employee/Manager Self Service).
Person Specification
QUALIFICATIONS / TRAINING
Essential
5. Educated to Degree level or equivalent relevant experience within the NHS / informatics / statistics / data analysis or related field
Desirable
6. Project management qualification or equivalent experience
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
7. Extensive information analysis experience at post graduate level
8. Detailed knowledge and experience of using Microsoft Office, particularly Excel to manipulate data and present information in user friendly formats
9. Competent in the management of large databases
10. Recent experience of formal presentations to internal and external audiences
11. Demonstrable experience of delivering a system or process related project
12. Has the ability to learn and adapt to new computer packages easily
Desirable
13. Workforce planning experience
14. Detailed knowledge and use of ESR and BI
15. Experience of SQL
16. Working knowledge of sources of workforce information and benchmarking tools
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential
17. Excellent interpersonal and communication skills and the ability to communicate effectively with a wide range of colleagues
18. Able to present data in a clear and understandable format, both verbally and in writing
19. Willing and able to pass knowledge on and mentor other team members
20. Able to concentrate for long periods on complex data sets or information
21. Ability to prioritise activity within a challenging workload
22. Ability to plan and co-ordinate participation of others against a delivery timetable