JOB SUMMARY
As a senior member of the Large Buyer Account Management Team, the Senior Buyer Account Manager will drive accelerated GMV growth by bringing in new high-value buyers and managing a portfolio of some of our highest-value B2B liquidation buyers. This role requires a deep understanding of buyer dynamics and advanced B2B sales strategies to qualify, onboard, and scale large buyers.
The Senior Buyer Account Manager will focus on fostering high-impact relationships, increasing buyer engagement and spend, and spearheading initiatives to deliver tailored solutions for complex liquidation needs. This role demands a strong leadership presence and cross-functional collaboration with Seller Account Management, Product, Sales, Marketing, and Operations teams to ensure smooth operational support and strategic alignment.
Reporting to the Senior Director of Buyer Account Management, this individual will contribute to the long-term success of buyer growth and significantly impact revenue targets.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
1. Develop an expert-level understanding of B-Stock’s business model, platform, and value proposition.
2. Proactive outreach to large, strategic buyers through multiple communication channels (calls, emails, texts) to drive growth and re-engagement.
3. Provide high-touch support to ensure the success of large transactions, while resolving any buyer issues related to payments, shipping, or operational barriers.
4. Build and own long-term relationships with a portfolio of large buyers, focusing on increasing spend and reducing churn.
5. Drive performance by analyzing buyer data, identifying trends, and proposing strategies to optimize buyer acquisition and transaction growth.
6. Maintain accurate buyer records in Salesforce and provide detailed reporting on buyer activity and engagement metrics.
7. Participate in trade shows, buyer presentations, and in-person client meetings as needed (up to 15% travel expected).
8. Collaborate with internal teams to share buyer insights and contribute to product development, sales strategies, and marketing efforts.
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
9. 5+ years experience with Enterprise B2B Liquidation Sales or Account Management. Preferably with a large book of business or the ability to quickly grow one.
10. Coachable and can work well independently and collaboratively
11. Demonstrated success in growing large, high-value accounts and meeting ambitious sales goals.
12. Outgoing and personable disposition, eager to create new relationships, not afraid to call people
13. Experience with, and/or an understanding of the marketplace business model and all liquidation models.
14. Strong verbal and written communication skills, with the ability to present complex solutions to senior stakeholders.
15. Ability to thrive in a fast-paced environment with tight deadlines and high expectations.
16. Proficient in MS Office or G-Suite, Salesforce, and other CRM platforms
17. Creative problem-solver with a track record of delivering results.
PREFERRED QUALIFICATIONS
18. Experience in Liquidation Sales or Logistics and Supply Chain Industries.
19. Knowledge or Understanding of B2B e-commerce, ERP (enterprise resource planning), logistics software solutions, or SaaS (Software as a Service)
20. Bachelor’s in business, marketing, entrepreneurship, or related field.
21. Experience working in a high-growth or start-up environment.
22. Familiarity with managing large transactions and understanding complex buyer needs.
The base pay rate for this role will range between $70,000 to $80,000 per annum with a bonus plan. We consider many factors when determining salary offers, such as the applicant’s work experience, education and training, skills, market data, and internal equity.
EMPLOYEE BENEFITS
23. Competitive compensation packages including bonus and options
24. Medical, dental, and vision benefits
25. Matching 401(K)
26. Paid time off
27. Telecommuting and remote-work options
28. Support for continuing education
29. Team off-sites, social events, annual company events, and frequent extracurricular activities
30. Unlimited snacks and drinks (in office)