Key Responsibilities
Sale and Service Excellence: Provide exceptional customer service, ensuring every interaction is positive and memorable. Utilize strong communication skills to effectively address customer queries and resolve issues in a fair and timely manner.
Leadership and Teamwork: Lead by example, setting high standards for yourself and the team. Foster a collaborative environment, encouraging open communication, teamwork, and mutual respect among colleagues.
Operations Management: Independently manage the store in the absence of the Store Manager, taking ownership of key tasks such as cash handling, stock management, and monitoring KPIs. Ensure seamless day-to-day operations, maintaining a clean, organized, and safe working environment.
Professional Development: Engage in ongoing training and development opportunities to enhance your skills and knowledge, staying up-to-date with industry trends and best practices. Demonstrate a commitment to continuous learning and self-improvement.