Job Description
Site Operations Manager (PPM)
Contract - 12 months
Reading - Hybrid working
MBNL deliver the mobile infrastructure that enables digital Britain. This is achieved by providing Transmission and Operational Services to EE/BT and Three.
The Operational Services directorate is accountable for delivering the right sites, in the right locations, always accessible and always on. It undertakes the operation, enablement, and management of the network infrastructure to enable EE/BT and Three to deliver their best customer experiences at the lowest cost.
The Site Operations Manager will lead and proactively manage all aspects of Planned, Preventative Maintenance (PPM) & site operations with our suppliers.
What you can expect to be doing:
1. Own & proactively manage the delivery of the PPM programme & follow on maintenance activities by the supplier ecosystem against contractual obligations & industry benchmarks
2. Undertake direct intervention to identify root causes of service underperformance, instigating recovery initiatives to deliver and improve service performance.
3. Be accountable for the assurance & approval of detailed plans for the management of PPM based on service requirements, current backlogs, changes in site status and incremental ...