Job Title: Senior Business Analyst
Contract Type: Permanent
Location: Edinburgh
Working style: Hybrid 50% home/office based
Closing date: 4th Oct 2025
We are seeking a talented and driven Senior Business Analyst to join our Protection Value Stream, contributing to a flagship initiative seeking to harness artificial intelligence (AI) to boost operational efficiency, enhance decision-making, and deliver innovative solutions to our customers.
In this role, you’ll take ownership for delivering the full range of business analysis and AI deliverables across the end-to-end change lifecycle. You’ll act as a vital link between business and technical teams, ensuring alignment and clarity throughout.
This is a high-impact opportunity where your deep understanding of the protections industry and strong analytical skills will be key to identifying strategic opportunities and guiding the use of AI to unlock business value.
If you're passionate about business analysis and excited by the potential of AI to transform the protections domain, this is your chance to make a meaningful contribution to the success of Royal London Group (RLG).
About the role
* Analysis of complex change initiatives.
* Play a pivotal role in identifying and supporting AI-driven opportunities, articulating clear business benefits, and recommending actionable next steps to maximise value.
* Elicit, challenge and document requirements from stakeholders to identify and address business challenges on both waterfall and agile projects.
* Facilitate workshops with a wide range of stakeholders to understand current and future state, documenting process maps to reflect these.
* Ability to work within a team, working on one or more projects at any given time.
* Collaborate with cross-functional teams to ensure proposed solutions meet the requirements.
* Support User Acceptance Testing.
About you
* Experience in working in Pensions.
* Experienced Senior Business Analyst with previous experience in a BA role.
* Experience in large scale transformation programmes.
* Advanced in analytical and problem-solving skills.
* Experience using a variety of business analysis techniques, tools and standards.
* Proficient interpersonal and stakeholder management skills to establish and maintain relationships.
* Ability to manage own workload and support colleagues.
* Act as an AI advocate within the protection value stream, offering guidance, sharing expertise, and supporting teams in understanding and applying AI capabilities effectively.
* Stay up to date with internal and external (to RLG) emerging AI trends, tools, and best practices to ensure informed decision-making.
About Royal London
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion, diversity and belonging
We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.