We are looking for a highly motivated and organised Philanthropy and Alumni Engagement Assistant to join our ambitious team!
Your primary objectives will be to act as a warm and friendly first port of call for all alumni and donor enquiries, and to provide a range of administrative and operational support to the Philanthropy, Alumni and Supporter Engagement Team (PASE).
An understanding of the importance of university philanthropy and alumni engagement is vital, as is a passion for delivering high quality customer service, a positive attitude and a friendly approach, and the drive to develop yourself and learn new skills.
This role would be particularly suitable for a recent graduate, and previous administrative experience would be advantageous, as would existing knowledge or skills in customer service, communications or fundraising.
Key Responsibilities
* Undertake a series of regular administrative tasks designed to support the ongoing work of the Alumni and Supporter Engagement teams.
* Act as a primary contact for alumni, donor and scholar enquiries by telephone, email and in person, providing an excellent level of service to all external and internal stakeholders.
* Support the delivery of alumni and donor communicationsand events.
* Assist with researching and sourcing volunteers from within the alumni and donor community to support a range of activities, such as delivering guest lectures, offering student placements and speaking at employability events.
* Assist with the continuous improvement of the integrity of the database through maintaining accurate database records and ensure that all database protocols, including those relating to Data Protection legislation, are adhered to.
A bit aboutMarketing, RecruitmentandExternal Relations
The role sits within the Directorate of Marketing, Recruitment and External Relations; the front door of the University. We provide a range of activities that engage with our external stakeholders including graduates, students,businesses,and our local community.
Within the PASE Team specifically, we are dedicated to retaining a life-long relationship with our graduates. We identify and unlock sources of philanthropic funding across our alumni, charitable trusts and foundations and corporate partners for the benefit of our students, campus and communities.
Whats in it for you?
/ An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
/ Flexible working - we support a culture of flexible and agile working to help you find the right balance
/ Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential
/ Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives
/ The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
Job Description
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