Job Title: Medical Receptionist / Clinical Assistant
Location: Acorn Private Clinic, Penarth, Wales
Job Type: Part-Time / Full-Time (Flexible Shifts)
Hours: Between 8:45am to 7:00pm, Monday to Saturday (exact shifts to be confirmed)
To Apply: Please email your CV and cover letter to Shortlisted candidates will be contacted for an interview.
Job Summary: We are looking for a proactive and personable Medical Receptionist / Chaperone to support the daily operations of our clinic in Penarth. This role involves front desk duties, patient communication, appointment handling, clerical support for clinical staff, and acting as a chaperone for patients during clinical appointments.
Main Duties:
* Open and close the clinic following protocols
* Greet and assist patients in a professional, courteous manner
* Manage incoming calls, appointments, and visit requests
* Pass messages accurately and follow up on outstanding queries
* Liaise with clinical staff, healthcare providers, and patients
* Perform basic cleaning duties to maintain a tidy environment
* Chaperone patients during medical appointments and procedures when needed, ensuring their comfort and dignity
* Uphold patient confidentiality and clinic policies at all times
* Provide reception cover during staff absence as needed
What We're Looking For:
* Excellent verbal and written communication skills
* Ability to multitask and stay organised
* Friendly, calm, and professional approach to patients and colleagues
* Flexible with working patterns
* Previous experience in a reception or healthcare setting is desirable
* Understanding of patient dignity and the supportive role of a chaperone is a plus
Job Type: Part-time
Pay: From £12.50 per hour
Benefits:
* Company events
* Company pension
* Employee discount
* UK visa sponsorship
Experience:
* Medical Receptionist: 1 year (preferred)
Work Location: In person