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Welfare rights advisor

Edinburgh
Scottish Council for Voluntary Organisations
Will advisor
Posted: 20 October
Offer description

#### RoleSince 1948, Glasgow’s Golden Generation (GGG) — formerly the Glasgow Old People’s Welfare Committee — has been one ofthe city’s leading charities supporting older adults. Founded to tackle loneliness and isolation in theaftermath of the Second World War, the charity has continued to evolve to meet the changing needs of Glasgow’solder population. Today, GGG provides a wide range of essential services that promote wellbeing, independence,and dignity for people aged 55 and over.We currently operate from two key hubs: the David Cargill Centre in Battlefield, which supports older adults acrossall four quadrants of Glasgow, and the more recently integrated Fraser Centre in Milngavie, extending our reachinto East Dunbartonshire. Together, these hubs deliver a variety of day services, befriending programmes,welfare and health support, and digital inclusion initiatives to over 2,000 older adults every year.In addition, we support more than 500 members across 18 older adult–led clubs, all which affiliate to our charity andbenefit from our tailored support, both within our hubs and directly in their local communities. We alsocollaborate closely with third-sector organisations, housing associations, NHS services, and community partnersthat share our commitment to improving the lives of older adults.Our Generation 2030 Strategic Plan outlines a clear ambition: to create age-friendly communities and opportunitiesacross Glasgow by taking our services directly into neighbourhoods, reducing barriers to access, and ensuringthat every older adult can stay active, informed, and socially connected. This includes developing smallercommunity-based programmes, strengthening our partnerships, and tailoring our support to meet the unique needsof each area.The Welfare Rights Advisor role is central to achieving this vision. Working alongside our wider Welfare Team, thepostholder will provide practical financial guidance and welfare support to older adults in the community —helping them access unclaimed benefits, manage household costs, and maintain their independence. The role alsosupports the delivery of our Making Homes Safer initiative, which identifies potential safety concerns in olderpeople’s homes and ensures appropriate referrals and interventions are made.By working closely with older adults in their own homes and communities, the Welfare Rights Advisor will play a vitalrole in promoting financial stability, wellbeing, and safety — directly contributing to GGG’s goal of empoweringolder people to live fulfilling, dignified lives within strong, inclusive communities, while expanding our reachand deepening our local impact.**About the Role**We are seeking an experienced and compassionate Welfare Rights Advisor to join our established Welfare Team. Thispost is offered on a fixed-term contract of 18 months, with a strong likelihood of extension, as the project hasbeen successfully funded and delivered for several years.The Welfare Team supports approximately 400 older adults each year, helping them to access an average of £1.4 millionin unclaimed benefits annually — transforming financial security, independence, and wellbeing for some ofGlasgow’s most vulnerable citizens.Based primarily at the David Cargill Centre in Battlefield, with regular work at the Fraser Centre in Milngavie andthroughout the wider community, you will play a key role in ensuring older adults receive the financial supportand advice they are entitled to.A driving licence is essential, as much of this work involves community visits and outreach.For a full outline of the role and person specification, please refer to the Job Description attached to thisadvert.**The Benefits**• Pay progression scale that is reviewed every 12 months.• Full induction and ongoing training in welfare rights and related areas.• Hybrid working.• Regular supervision and opportunities for continued professional development.• Access to the charity’s Sick Pay Scheme after one year of continuous service.• An additional day of leave each year to celebrate your birthday.#### Application notes**How to Apply**Please complete the attached Application Form and send it, along with a one-page covering letter, tokay.taylor@glasgowgg.org.uk.Your covering letter should include specific examples of how you meet the criteria for the role, as outlined in theJob Description and Person Specification.Closing Date: Wednesday, 14th November 2025Interviews: Week commencing Monday, 24th November 2025Early applications are encouraged due to the anticipated high level of interest. Only shortlisted candidates will becontacted.---#### Downloads### Glasgow’s Golden GenerationWelfare Rights Advisor Postcode: G42 9RAAge Scotland is the Scottish charity for older people, working with and supporting thousands of older people acrossScotland through our services, our membership network and communities of interest.The opportunity has arisen for a Resource and Admin Officer to join our Community Development team. You’ll play a keyrole in supporting the team by providing high-quality information and administrative support. You’ll be acentral point of contact for Age Scotland members, building strong professional relationships and ensuring theirvoices remain at the heart of our work. Your responsibilities will include administering membership systems, thecommunity grants programme, member events, and the Age Scotland Awards. You’ll also help develop, monitor andrefine systems and procedures to maximise organisational efficiency.Living our values, you will adopt an inclusive, accessible and open approach to engaging with Scotland’s diversecommunities of older people. You will work with integrity, while involving, inspiring and empowering othercolleagues and members so that together we can create better outcomes for older people in Scotland.The post will be Scotland-based, a blend of office (Edinburgh-based) and home working. As a hybrid role theexpectation is that a minimum of 3 days per week will be based in the office. Age Scotland is a flexibleemployer and flexible work patterns are available.In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefitspackage:* Generous holiday allowance of 39 days (FTE)* A range of learning and development opportunities* Company sick pay* Healthcare cash back scheme* Discounted gym membership* Cashback scheme from major retailers* Contributory pension scheme with employer contributions of 9%* A comprehensive package of support though our Employee Assistance Programme* Group life cover of three times your annual salary* Cycle to work scheme* Paid carers leave and dependents’ support* The option to buy more holidays or sell them* Enhanced family life policies* Free will writing service.* Hybrid: Edinburgh This role will require very flexible working between working from the office in Hanover Street, home working and working in the community. The balance of this will evolve as the role develops* Closing 7th November 2025**About The Royal Company of Merchants and The Endowments Trust**The Royal Company of Merchants of the City of Edinburgh is one of Scotland’s most historic yet forward-lookingcharitable institutions. We’re proud to continue a tradition of compassion, integrity and community service thatcontinues to make a real difference in Edinburgh today.Through the Merchant Company Endowments Trust, we provide practical support to individuals and charity groups acrossthe city. By working with local partners, we help address need, strengthen communities and promote wellbeingthroughout EdinburghThis is a brand-new position — an exciting opportunity for someone who enjoys taking initiative and helping to shapea role from the ground up. You’ll work closely with charity trustees and members of the Charity Committee,building partnerships,
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