About Nightingale Hospital
Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years of experience delivering specialised, evidence-based treatments in outpatient, day patient, and inpatient settings.
Our dedicated team of specialists is committed to diagnosing and treating a wide range of mental health conditions, including eating disorders and addictions. Conveniently located, we are a two-minute walk from Marylebone mainline and Underground stations, and within a ten-minute walk of Baker Street and Edgware Road stations.
We are owned by the international medical group Emeis, delivering a full spectrum of psychiatric care, and high-quality care home and rehabilitation services globally.
About the Role
Are you a strategic thinker with a passion for people, systems, and data? Nightingale Hospital has an exciting opportunity for a Patient Experience & CRM Manager to join our Marketing and Patient Services teams.
This cross-functional role plays a vital part in ensuring that our systems and processes work seamlessly to deliver an exceptional experience for every individual who contacts us. You will take full ownership of our CRM system (Zoho), ensuring it is embedded, optimised, and used to its full potential to drive engagement, support decision-making, and enhance patient journeys.
As the first point of contact for new patient enquiries,...