Salary: £13.70 per hour
Location: Twr y Felin Hotel, St Davids, Pembrokeshire, SA62 6QT
Working pattern: Full‑time casual or two part‑time roles depending on the right candidates. Availability required across a seven‑day rota including evenings, weekends, bank holidays and key seasonal periods such as Christmas and Easter.
About the role
We are looking for a Restaurant and Bar Assistant to join our team at Twr y Felin Hotel. You will be responsible for delivering an exceptional dining experience for our guests, from arrival through to the end of their meal. Previous experience is desirable but not essential as full training will be provided.
What you’ll be doing
* Greeting guests upon arrival and escorting them to their tables
* Presenting menus with detailed knowledge of the cuisine and beverage offerings
* Taking accurate orders from guests, noting and accommodating all special requests and dietary requirements
* Serving dishes with precision and timing
* Anticipating guests’ needs throughout the meal, offering drinks, additional condiments and assistance as required
* Maintaining a polished appearance and attentive demeanour at all times
What you’ll bring
* Attention to detail and ability to work efficiently under pressure
* Flexibility to work evenings, weekends, bank holidays and key seasonal periods
* A positive and professional approach to guest service
* Previous experience in a similar role is desirable but not essential
* Training and qualifications provided:
o Food Safety and Hygiene training course
o Customer Service Skills training course
o WSET Level 1 Wine Training
What’s on offer
* £13.70 per hour
* Share of gratuities
* Free parking on site
* Uniform provided
* Workplace pension
* Employee Assistance Programme with wellness app and free counselling
* Employee Recognition and Reward Scheme
* Low season room rates for employees, friends and family
* 25% employee discount at Blas Restaurant
* Individual training and development opportunities
* Employee referral programme with bonuses for introducing new employees
* Full and part‑time flexible contracts available to work around studies and family life
* Cycle to work scheme
Candidates must be able to reliably commute to St Davids, Pembrokeshire.
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