As an ERP Implementation Consultant, you'll help our clients customers adopt their next-generation ERP platform. You’ll guide them through every step—from understanding their business operations to training their teams and configuring their systems.
You’ll:
* Lead discovery sessions to map customer processes and identify improvements
* Configure the system to align with each customer’s unique operations
* Deliver training, support, and guidance to users throughout the project
* Encourage customers to challenge old ways of working and embrace change
* Work closely with Project Leaders, Data Analysts, and Support teams
* Deliver most projects remotely, with occasional on-site visits to build strong client relationships
We welcome candidates who:
* Have experience implementing ERP or other business software solutions
* OR
* Come from a background in accounts, inventory, warehousing, or distribution and want to move into software consultancy
You’ll also need to:
* Understand how operational processes work in a business setting
* Communicate clearly and confidently with customers at all levels
* Be tech-savvy and eager to become a product expert
* Work well independently and as part of a team
* Stay organised across multiple projects
* Hold a UK driving licence and own a car
Key Responsibilities
* Take ownership of the customer journey during implementation
* Analyse and map business processes to software functionality
* Train users on system features and best practices
* Configure systems to meet operational requirements
* Provide expert guidance and ongoing support through go-live
* Track project milestones and work with internal teams to resolve issues
* Keep up to date with software updates and new features