Overview Of Role
As a Team Leader you will supervise a Team within the escalator maintenance team ensuring that the required planned maintenance, project plans, timescales, response times, quality and safety standards are met.
You will be required to co-ordinate and direct sub-contractors providing escalator specialist site services and monitor that work meets prescribed standards. The ideal candidate will be required to assist and provide cover to their immediate manager as and when required.
Key Accountabilities
* To act as EMT point of liaison with the LU Station Managers at the sites
* Supervise site employees in the day to day performance of their duties including setting day to day performance targets
* Ensure that all safety and operational procedures are adhered to and that the quality meets statutory, LU mandatory standards
* Brief site personnel on safety and operational matters and provide feedback to all relevant parties
* Deploy the site team in accordance with the maintenance plan and ensure that full use is made of the access hours available to maximise productivity
* Record all work carried out and provide regular reports
* In the event of escalator outages, deploy staff to meet response times and implement corrective actions
* Assist in the training and skills development of team members
* Monitor the work carried out by specialist subcontractors
* Advise the Materials Co-ordinators of materials required to replenish local stocks
* Propose repairs, renewals, modifications or maintenance changes that will improve escalator reliability and availability
* Any other duties that may be deemed appropriate to this grade
Skills, Knowledge & Experience
* Drive for results against challenging and measurable performance targets
* Leadership of the site employees and sub contracted suppliers
* Analytical thinking and problem solving
* Effective influencing and communicating to the site teams
* Deliver excellent customer service through the site teams
* Effectively manage site relationships with both internal and external customers
* Hold a current UK driving license and will be prepared to drive non HGV company vehicles when required to do so
Knowledge
Essential
* Knowledge of or by other suitable technical or supervisory experience of electro mechanical plant in a service orientated area within a demanding safety critical environment
* Analytical approach to problem solving and a systematic approach to the planning and carrying out of tasks
* Good interpersonal skills in leading and managing a team
* Good written and verbal communication skills
* Knowledge of escalator maintenance and project works
Desirable
* Working knowledge of asset management systems
* Knowledge of the internal LU customer requirements and internal client/supplier relationships
Experience
* Proven track record of service delivery in meeting demanding performance targets
* Have a very high level of self-motivation
* Be able to adapt at leading and managing their own and team performance to meet stringent business critical deadlines and targets
Application Process
* Please apply using your CV and a two-page covering letter
* Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.
NPL Applications: (All adverts)
Applications to internally advertised roles can only be accepted from temporary workers who are on PAYE terms via agency, or PAYE via Umbrella Companies. Temporary workers who are paid through their own limited companies are not covered by the Agency Worker Regulations and are ineligible to apply. NPL’s are not eligible to apply for secondment opportunities.
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
The closing date for applications is 2nd of February 23.59.
We may close this advert early if we receive a high volume of suitable applications.
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