Operational Control Manager page is loaded## Operational Control Managerlocations: Worthingtime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 13, 2026 (12 days left to apply)job requisition id: JR8167**Closing Date**13/04/2026**Job Title: Operational Control Manager****Location: Durrington – Office based You will work a 12‐hour shift pattern, including days, nights and weekends, on a set rota. Contract Type: Permanent Hours: 38 hours per week Salary: Competitive salary plus benefits, £400 per month car allowance and 15% shift allowance****About the role**This is a critical role within our 24/7 Operational Control team across Water and Wastewater. You will help ensure the safe supply of water and effective wastewater treatment. The role supports our commitment to customers, communities and the environment. Reporting to the Head of Operational Waste Control, you will play a key role in incident management. You will need to remain calm, resilient and adaptable during operational challenges.**What you will be responsible for:*** Managing operational risk across water and wastewater services on a 24/7 basis.* Providing clear oversight of incidents to protect customers and the environment.* Identifying risks early and ensuring mitigation plans are implemented effectively.* Monitoring performance and escalating operational risks at the right time.* Working closely with field teams and senior leaders during live operational events.* Advising, challenging and directing stakeholders to meet operational objectives.**Additional requirements specific to the role*** Working a 12‐hour rotating shift pattern, including nights and weekends- Sample shift pattern will be shared before interview**What you’ll bring to the role:*****Essential***Experience working in an operational or incident management environment. Ability to remain effective under pressure and make informed decisions. Strong communication skills, with confidence working at all levels. Experience managing risk and responding to live operational issues.***Desirable***NEBOSH or Health and Safety qualification, or willingness to work towards one. Experience within utilities, infrastructure or a regulated environment. Progression opportunities This role offers development opportunities within operational control and leadership pathways.**About Southern Water**Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025–30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where professionals can make a meaningful impact and help shape long‐term outcomes.**Our commitment to inclusion**At Southern Water, we believe diverse perspectives drive innovation. If you are passionate about making a positive impact and feel you could add value to our team, we would love to hear from you, even if you do not meet every requirement. Your experience and approach could be exactly what we need.If this role is not quite right for you but you would like to hear about future opportunities, you can register your details here:**Our Commitment to Diversity**We welcome applicants from all backgrounds, identities and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion or any other protected characteristic. Reasonable adjustments are available throughout the recruitment process.**Additional information**Appointment to this role is subject to pre‐employment checks, including right to work in the UK, DBS checks and verification of employment and education history for the past three years. Some roles may require enhanced security vetting. If required standards are not met, any offer may be withdrawn.* We reserve the right to close this advertisement early if we receive a high volume of suitable applications, so if you are interested in the position please do send your application over today to ensure consideration.* We truly appreciate every application. Please note, that due to the volume of interest, we may not be able to provide personalised feedback to all applicants.### Our Benefits* Company and performance-related bonus* Generous pension with up to 11% company contribution* Life assurance payment equal to four times your annual salary* Health benefits through a Cash Plan* Two paid community volunteering days a year* 25 days annual holiday* Occupational health service* Retail discount app* We offer competitive maternity leave, and flexible return to work options
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