A Fleet Auto Maintenance Technician II is responsible for performing inspections, preventative maintenance, light repairs, and diagnostics, focusing on exceptional customer satisfaction in a cost-effective manner. They can perform more advanced repairs under supervision and continue to develop their mechanical skills and diagnostics, working independently or as part of a team. The technician complies with company policies and strives for high performance metrics.
ESSENTIAL RESPONSIBILITIES:
* Follow all safety practices and procedures, remaining up-to-date.
* Determine and order parts required for each job.
* Diagnose, adjust, and repair various equipment including electrical, brake, cooling, and engine systems.
* Maintain a clean and safe work environment, assisting with cleanup as needed.
* Install, troubleshoot, and repair aftermarket equipment in vehicles.
* Perform maintenance and repairs on different classes of vehicles, including complex hydraulic, electrical, hybrid, and battery systems.
* Apply knowledge from training and experience to perform work; evaluate technical information.
* Communicate effectively with clients and team members to assess needs and resolve issues.
* Manage multiple tasks, prioritize effectively.
* Assist colleagues with diagnosis and repairs.
* Act with integrity, maintain confidentiality, and adhere to ethical standards.
* Perform scheduled maintenance, DOT inspections, and diagnostics in a shop environment.
* Perform repairs including OBDII systems, brakes, tires, suspension, electrical, and aftermarket components.
* Conduct routine maintenance like oil changes and battery checks.
* Use hand tools, diagnostic tools, welding equipment, lifts, and jacks.
* Document work and upload pictures and findings using company devices.
* Complete forms accurately and promptly.
* Maintain productivity and work within organizational standards.
* Obtain parts from approved vendors.
* Communicate with Shop Leader for approvals, purchase orders, and notes.
* Ensure all work complies with safety, health, environmental policies, and regulations such as OSHA, EPA, ANSI, and DOT.
* Complete all required safety training and adhere to policies and procedures.
Required Qualifications:
* High School Diploma/GED with 3 years’ experience or equivalent combination; or 5 years’ related experience.
* Valid driver’s license and safe driving record.
Experience:
* At least 3 years as an automotive technician on various vehicle types or equivalent education/experience.
* Knowledge of vehicle engines, parts, systems, and maintenance.
* Ability to obtain a DOT Medical Card if not already held.
Knowledge/Skills/Abilities:
* Logical reasoning for troubleshooting and problem-solving.
* Ability to select appropriate tools and understand vehicle systems.
* Commitment to ongoing training on technology and OEM standards.
* Understanding of DOT and CDL requirements.
* Physical ability to perform labor-intensive tasks, lift up to 75 pounds, and work safely in a fast-paced environment.
* Effective communication skills and attention to detail.
Preferred Qualifications:
* OEM certifications, ASE certifications (preferably 4 within 18 months).
* Customer service experience, transmission, diesel, or electric vehicle expertise.
Other:
* Valid driver’s license, ability to obtain Class A/B license if needed.
* Background check and drug screening required.
* Own a set of necessary hand tools.
* Must be 21 or older.
Work Environment:
* Outdoor weather exposure, moderate noise levels.
Physical Environment:
* Frequent standing, walking, reaching, and lifting up to 75 pounds.
Benefits:
* Health insurance, PTO, 401K, development opportunities, and more.
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