Do you want to join a cutting-edge fintech organisation that’s revolutionising the financial markets with their innovative trading platform? We’re seeking a talented Client Service Specialist to join this dynamic and technical team, shaping the future success of the business.
Your Role:
As a Support Specialist, you’ll play a key role in ensuring the smooth operation and reliability of the platform.
If you're looking to join an innovative company with a fantastic working culture then apply today!
Your responsibilities will include:
Application Support and Deployment: Deliver high-quality support for our trading applications and ensure seamless deployments.
Monitoring Systems: Configure, tune, and optimise monitoring systems for maximum efficiency.
Incident Response: Manage and resolve incidents effectively to maintain platform stability and client satisfaction.
Client Management: Work closely with clients, providing exceptional service and building lasting relationships.
Must-Haves:
FIX Protocol experience
Strong experience with Linux servers.
Background in FX trading or application support.
Desirables:
Scripting skills in any language (e.g., Python, Bash, or similar).
Location:
London (4x per week onsite)