The closing date is 1st Oct 2025
Job summary
Do you want to be part of an exciting and growing service?
Our Integrated Community Stroke Service (ICSS) delivers intensive rehabilitation within patients' homes, clinics and group settings using state-of-the-art mobile technology, ensuring patients are kept at the centre of all decisions, goals, intervention and discharge plans. Our aim is to broaden access to our stroke patients across Somerset and specialist inpatient and ongoing community stroke rehabilitation.
The team consists of Occupational Therapists, Physiotherapists, Nurses, Speech and Language Therapists, Psychologists and Rehabilitation Assistants who jointly provide patient centered specialist rehabilitation to patients.
To support this service, we have the opportunity for a dynamic, motivated and experienced additional administrator to work as part of the team and contribute to the efficient countywide service.
The post-holder will work as part of a team providing comprehensive administrative services including receiving and processing referrals, telephone duties, typing of correspondence and reports and the organisation of client appointments including creation and posting of relevant letters and forms.
Main duties, tasks & skills required
The post holder will work as part of the countywide Integrated Community Stroke Service.
The Integrated Community Stroke Service enables the accelerated discharge of Stroke and Acquired Brain Injury patients usually to their own home or normal place of residence from district or community hospitals.
The post-holder will work as part of a team providing comprehensive administrative services including:
* Administer and coordinate referrals processes
* Clinically targeted data collection
* Clinical administration
* Clinical Data input into RiO system
* Creating and updating Excel spreadsheets
* E Roster administration and maintenance (if required to )
* Telephone duties
* Word processing
* Scanning
* Filing
* Dealing with incoming and outgoing mail
* Arranging appointments
* Ordering of equipment
* Booking rooms
* Use electronic dictation.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description
Please see attached comprehensive Job Description for a full list of duties and the personal specification
Person specification
Qualifications
Essential
RSA/OCR Stage III or equivalent in Word Processing or typing
GCSE English C grade minimum
Training in the use of PowerPoint and Excel
Desirable
ECDL, CLAIT or equivalent
NVQ level 3 in administration
Experience
Essential
Experience of setting up and maintaining office systems and procedures that support smooth running of the department
Desirable
Experience of working in an NHS setting
Experience of working in a mental health setting
Additional Criteria
Essential
* SKILLS & ABILITIES
Proven teamwork experience
Ability to manage diaries and organise meetings, appointments and training
Ability to provide and receive complex
information of a confidential and sensitive manner
Ability to take minutes and transcribe in draft form
Good all round IT skills
Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic.
Listens to others' views respecting and valuing individual patient needs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Professional Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
For help with your application, contact:
Sue Wilkinson
Pay scheme
Agenda for Change
Band
Band 3
Salary
£ to £ Yearly
Contract
Fixed Term
Duration
9 Month(s)
Working pattern
Part-Time
Reference number
184-OL-OR-3240
Job locations
South Petherton Hospital
Bernard Way
South Petherton
Somerset
TA13 5EF