Located in the Cotswold, Cowley Manor is one of the most famous buildings in the country. The luxury boutique hotel is composed of 31 rooms, a bar and a restaurant along with an incredible terrace, fantastic grounds and a stunning C-Side Spa.
Job: Porter/
Doorman - Temporary Contract (5 Months)
Based in: Cowley,
Cheltenham
Reports to: Front Office
Manager
DUTIES
AND RESPONSIBILITIES
* You will be the
1st welcome and the fond farewell for all guests making the 1st
and last impression a guests has of their experience at Cowley Manor.
* Meet and greet
all guests arriving to Cowley Manor in the car park and welcome them into the
Manor House (or Spa if applicable) with enthusiasm and confidence.
* Assist guests
with luggage when they arrive and depart.
* Give directions
confidently throughout the property, i.e. guide to the spa, restaurant, their
room or event.
* Have knowledge
of the activities in and around the property on a daily basis so you are better
able to guide guests.
* For in house
guests, host their tour of the property upon arrival.
* Support
reception.
ABOUT YOU
As a Hotel Porter you will have a guest focused attitude and the ability to work independently and as part of a team. To successfully fill this role, you should maintain the attitude and skills that follow:
* Always have a helpful and friendly attitude towards guests and colleagues.
* Experience in a similar role and venue is advantageous, but willingness to learn is most important.
* Flexibility to respond quickly and positively to a range of work situations.
* Attention to details and customer needs.
* Take pride in all you do.
WHAT
IT IS LIKE TO WORK FOR US?
Whether you’re looking for an
entry-level employment or a new opportunity to evolve, we make a point to
recruit, develop, and retain the most motivated and talented people from all
backgrounds and skills. Here is what we can offer:
* On
the job and personalised training to develop the technical and managerial
skills necessary to develop a clear career path.
* Possibility
of inner company mobility within our foreign venues such as Italy, France,
Spain or Switzerland.
* Staff
discounts and benefits.
* Pension
scheme.