Role Overview
ICT Services are looking for an ICT Analyst (career graded) to join the Projects & Analysis team. The analyst will lead projects and provide 3rd line IT support for Council services and partners.
Responsibilities
Lead and manage projects within the ICT domain, ensuring successful delivery and alignment with Council objectives.
Provide 3rd line IT support to end users and partners, troubleshooting complex issues and maintaining system performance.
Assist in the development and enhancement of business intelligence initiatives, including Power BI dashboards and Microsoft 365 solutions.
Qualifications and Skills
* Experience with Power BI and Microsoft 365 environment preferred but not essential.
* Strong analytical and problem‑solving skills.
* Ability to work independently and collaboratively within cross‑functional teams.
* Commitment to professional development; the Council will fund required qualifications.
Benefits & Details
* Career graded role – salary and progression based on experience and qualifications.
* Salary includes Distant Islands Allowance of £2,997 per annum (pro rata).
* Permanent full‑time position, 37.0 hours per week, 52.18 weeks per year.
* Standard Disclosure check required prior to formal offer.
* No relocation package applicable.
* Interview expenses will be covered within Shetland.
* Flexible working arrangements available.
Location: The Computer Centre, Garthspool, Lerwick, Shetland.
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