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Children's information and advice officer

Huntingdon
Permanent
Posted: 3h ago
Offer description

Do you want to make a real difference to children with disabilities and their families? If so, apply today to join our lively and dynamic Disabled Children Referral and Access Team where and you really can make an impact! We act as the first point of contact for children with disabilities and their families across Cambridgeshire. You’ll play a vital role in assessing needs, enabling short breaks under the local offer, and supporting young people to achieve greater independence. We are looking for a enthusiastic, organised and highly motivated individual to become our Children's Information and Advice Officer in our busy team. We want a person who is passionate about providing quality services to children with disabilities and their families within a strengths-based practice framework, helping children to increase their skills and independence and building resilience within families. This is a great opportunity for you to work within a diverse and supportive team who will empower you to make important decisions and find creative solutions to challenging situations. We are committed to supporting your professional growth through regular training, reflective supervision and opportunities for career advancement within the council. Don't just take our word for it, here’s what some of our current team members have to say: “I was given opportunities for regular supervisions as well as reflective supervisions from the team manager and the senior practitioner.” “I joined the Disabled Children Referral and Access Team almost 4 years ago without any front door assessment or disability assessment experience and received all the support needed to become an effective practitioner.” We value diversity and encourage applications from all backgrounds. For more information or to chat about this vacancy please contact Suzanne Briscoe, Team Manager at suzanne.briscoe@cambridgeshire.gov.uk or call Nathalie on 01223 475920. Interviews will be held week commencing 27th October 2025. Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment Our benefits We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage… A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes Take a look at our Employment Benefits Brochure attached to this advert to find out more. What will you be doing? As a member of the Disabled Children’s Referral and Access Team, you will be the first point of contact for families and professionals seeking support for disabled children who require a social care assessment. You will play a key role in enabling access to Short Breaks under the local offer, helping young people to achieve greater independence and improved outcomes. You will work collaboratively with the Children with Disabilities Teams, the Young Adults Team, and our in-house short breaks providers to ensure seamless support. The role also involves partnership working with health and education professionals as well as a range of private and voluntary sector organisations. About you We’re seeking a confident and compassionate individual who builds strong relationships and networks with ease. You work effectively with children, ideally bringing experience from the disabilities sector, and you take pride in staying organised and managing administrative tasks efficiently. You actively engage in multi-agency collaboration, prioritise safeguarding, and thrive as part of a supportive, team-focused environment. Experience in social care or disability services is desirable but not essential as we recognise the importance of transferable skills and we provide a comprehensive, focused induction. For a full list of the requirements of the role, please check out the Job Description & Person Specification. About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions. Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action. We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch. Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. https://www.cambridgeshire.gov.uk/council/jobs-and-careers

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