Operational Support Grade Job Summary
This role is ideal for individuals who can work well under pressure, possess excellent communication skills, and are able to make sound judgments.
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About the Role
This Operational Support Grade position plays a crucial part in maintaining the day-to-day operations of a busy prison. As an OSG, you will be responsible for supporting the security and management of the facility.
Your duties will include:
* Assisting with searches and security checks
* Managing deliveries and supervising visitors
* Monitoring phone calls and CCTV systems
The role requires physical activity, including lifting, carrying, and walking to accompany vehicles across the prison grounds.
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Required Skills and Qualifications
To succeed in this role, you should have good communication skills, be able to remain calm under pressure, and possess sound judgment. No formal qualifications are required.
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Benefits
This position offers a competitive salary and various benefits, including:
* An annual leave package that increases with years of service
* Bank, public, and privilege holidays
* Access to a paid Level 2 apprenticeship in customer service
* A generous pension scheme and other perks
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About You
We are looking for individuals who are team players, can work varied shifts, including weekends and nights, and are committed to helping maintain a safe and secure environment within the prison.
This unique career path provides opportunities for growth and development, allowing you to gain significant knowledge and experience of how a prison operates.
As an OSG, you may have opportunities to move into other prison jobs, including the OSG to Prison Officer conversion scheme.
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