Future Publishing is seeking a Head of CRM in Cardiff to develop and execute customer relationship strategies aimed at maximizing retention and customer lifetime value. The role involves overseeing the CRM tech stack, including Salesforce, leading cross-functional initiatives, and managing a data-driven CRM team. With a salary range of £60,000 to £70,000, the position offers a hybrid work model alongside generous perks such as uncapped leave and profit-sharing bonuses.
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