Overview
Receptionist - Brooklands role at The Peninsula Hotels. The Peninsula London is seeking a Receptionist to join the team within the fine dining restaurant, reporting to the Restaurant Manager and responsible for welcoming and seating guests at the fine dining restaurant. Brooklands restaurant will offer contemporary European cuisine from Michelin-starred Chef Director, Claude Bosi, and features top-flight libations and cigars in spaces inspired by the classic eras of British aviation and motorsport. The venue, designed by London architects Archer Humphryes, comprises a sleek main dining room with a sweeping outdoor terrace with panoramic views across London’s skyline including St Pauls and the City, the London Eye and Battersea, as well as three Royal Parks.
Key Accountabilities
* Perform friendly yet discreet and unobtrusive service in greeting and waiting on all guests.
* Understand and accurately follow the standard for taking reservations.
* Ensure consistency when creating a new guest profile.
* Understand all food and beverage menus and operating hours of each restaurant.
* Have knowledge of food and beverage menu items.
* Utilize the POS system as per policies and procedures to locate existing guest profiles.
* Observe and maintain the daily condition of all physical facilities and equipment in reception and public areas; make recommendations for corrections and improvements as needed.
General Requirements
* Understanding of fine dining culture and good knowledge of restaurant operations.
* Experience in a similar role in a fine dining restaurant or luxury 5-star hotel.
* Excellent time management and organizational skills; highly adaptable and naturally positive.
* Good communication skills; flexibility and ability to work under pressure.
Benefits and Rewards
* Your financial wellbeing:
o Excellent salary package
o Generous service charge distributed equitably to all colleagues
o Life Insurance
o Enhanced company contribution on pension plan
* Your Medical Care:
o Medical cash plans including optical and dental coverage
o Enhanced maternity and paternity leave plan
* Your Daily Health Routine:
o State-of-the-art facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room
o Colleague restaurant with healthy and balanced 24/7 food offerings
o On-site occupational health and safety nurse and wellbeing education sessions
* Other Perks:
o High street and online shopping discounts
o Rewards and recognition initiatives
o Dry cleaning for uniforms and work attire
We are delighted to receive your CV and will liaise with suitable candidates directly.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
Industries
* Hospitality
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