Ops Senior Business Intelligence Analyst
We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.
Read on if you
Ø Have strong experience in data analytics and business intelligence
Ø Enjoy leading projects, delivering actionable insights, and driving operational improvement through data
Ø Can be in our fantastic Luton head office 3 x per week
The Team
The Operations Insights & Improvements team is at the heart of analytics at easyJet, delivering data products and solutions to help business users achieve their goals. Our stakeholders span the full breadth of the Operation domain, including Engineering, Ground Ops, Crew Planning, the Ops Strategy team and more. As a Senior BI Analyst, you will play a pivotal role in shaping our data strategy and supporting operational planning and delivery.
The Role
Responsibilities
As an Ops Senior Business Intelligence Analyst, you will be responsible for analysing and reporting on business performance data to inform management decisions and drive operational excellence. You will:
Ø Lead data analytics projects, providing recommendations that fulfil business requirements and enhance processes
Ø Operate as a technical lead, managing stakeholders and supporting colleagues on projects
Ø Apply statistical methods to analyse data, identify trends, and deliver actionable insights
Ø Design and deliver technical training for analytical tools and ways of working
Ø Develop reports, visualisations, and presentations to communicate findings to key stakeholders
Ø Champion data fluency and self-serve analytics across the business
Ø Ensure data tools and reports are well-documented and accessible
Ø Stay up to date with best practices in data analytics
Ø Work independently on multiple projects, delivering accurate and relevant findings
What We’re Looking For
Ø Strong analytical and quantitative skills, with experience using data to drive business decisions
Ø Proven experience leading successful data analytics projects in a commercial setting
Ø 2-3 years of commercial experience in data and analytics
Ø Proficiency in SQL and at least one scripting language (e.g. Python, R)
Ø Experience with BI/data visualisation tools such as Tableau, Thoughtspot, or PowerBI
Ø Working knowledge of statistical techniques including time series analysis, multivariate analysis, and forecasting
Ø Experience working in cross-functional teams and projects
Ø Excellent communication skills, including the ability to tell stories with data
Ø Ability to understand stakeholder requirements and deliver data-driven transformation
Ø Familiarity with Agile methodologies (Kanban, Scrum)
Ø Self-organised, able to plan and prioritise work, and operate with minimal supervision
Ø Team player with coaching and mentoring skills
Ø Degree in a scientific or engineering field (Statistics, Maths, Computer Science, Engineering, Physical Sciences) or equivalent commercial experience
What You’ll Get In Return
Ø Up to 20% maximum bonus
Ø Private Medical Insurance
Ø 7% pension contributions
Ø Excellent staff travel benefits
Ø 25 days of annual leave plus bank holidays
Ø Annual credit towards an easyJet holiday
Ø Various flexible benefits and extras
Practicalities
This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office.
Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
Business Area
Operations
Primary Location
United Kingdom-London-London Luton Airport
Organisation
Operations Performance & Planning
Schedule
Full-time
Unposting Date
19/12/2025, 11:59:00 PM