Working with us provides great benefits, including: Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World! 50% off Food & Beverage at all our Hotels & F&B Venues Spa Discounts at our venues with a Spa Retail, Cinema & Leisure Discounts Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more! Monthly ‘Star of the Month’ Awards Long-service Awards, that start after 1 year of service ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know! Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year. Pension Scheme Other incentive programmes that run throughout the year About the role… You’ll make sure our public areas are always clean, tidy, fresh and welcoming for our guests after a busy day at work, or an exciting day out – creating a haven for them to escape and relax in – or give them the inspiration to get that last bit of work done. You’ll walk in the ‘guest’s eyes’ having excellent attention to detail ensuring nothing is missed. About you… Physical fitness and stamina - you’ll be on your feet most of the day Enthusiastic, flexible, passionate & display a professional and courteous attitude Ability to work independently but also be an effective team player An excellent eye for detail with great time management and organisational skills Good communication skills Duties & Responsibilities You’ll make sure our public areas are always at their best and in line with company standards. We train you our standards, but it’s down to you to make the areas special and memorable for our guests Your role may also involve cleaning of back of house areas such as staff canteens, staff corridors, offices etc Assist guests where requested, being able to confidently provide the information required, or finding out to inform them Keep your supervisor updated on your progress and alert them to any repairs needed Follow our established safety procedures at all times, complete all required training and wear protective equipment when needed Be organised – Prepare for your day ahead of starting, keeping on top of required supplies and amenities, always trying to minimise waste and reporting when more items are required Inform your line manager or supervisor when lost items are found so we can log these and reunite them with their owners Display fantastic presentation and hygiene standards Although you’ll be allocated your own workload, team work is also important, working together to complete other tasks that may occur unexpectedly, or helping other team members that need support Communicate with other departments to ensure excellent quality and service Complete assigned duties in the required timeframes Work in other areas of the department as required such as room attendant Assist with deep cleaning projects, and ad-hoc duties throughout the month About us… At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide. INDLP