Those Huge Small Victories
For children with complex, challenging needs, the level of care and education must go above and beyond. That’s what drives us, here at Witherslack Group. With our high staff‑to‑child ratio and in‑house clinical teams, we’re proud to have won a reputation for excellence and market‑leading OFSTED ratings.
Salary & Benefits
£29,540 - £35,412 + excellent benefits
About the School
Ardenwood School will operate as the primary campus of The Secret Garden School, an all‑through school spanning primary and secondary across two sites, opening in Autumn term 2026. Ardenwood is a purpose‑built, state‑of‑the‑art primary campus that will cater for up to 40 pupils with a wide range of needs, including autism and social, emotional and mental health needs.
Role Overview
As Family Liaison Officer at Witherslack Group, you will build bridges between families in challenging circumstances, the carers working with them and local authorities. Your experience and passion will bring about enhanced life opportunities for families across the region, ensuring that children and young people’s needs are fully recognised and comprehensively met.
Key Responsibilities
You will make a lasting, positive impact on families experiencing educational (and potentially other) difficulties. You’ll work closely with parents, young people, carers and the local authority to explore circumstances, agree collaborative, effective, life‑changing resolutions and put them into place. You will coordinate visits to see parents, discuss strategies for coping with life’s challenges, draw on your knowledge of local resources to direct them to additional support, organise admission interviews in partnership with the Head Teacher, and provide full and detailed inductions.
Benefits
* Training: A full induction and on‑the‑job training
* Holiday: 35 days holiday including bank holidays
* Progression: Career development opportunities within the Group
* Flexible benefits: Adjust life insurance and other benefits as needed
* Wellbeing: Access to wellbeing tools and employee assistance services
* Medical cover: Reimbursement for optician, dentist and other health costs plus high‑street discounts
* Beautiful working environments with the very best facilities
* Friend referral scheme: £1,000 bonus for each successful referral
* Contributory pension scheme: Matched up to 5%
Qualifications & Experience
* Previous experience with SEN and working with families in challenging circumstances
* Strong contacts within the local authority, including education, social services and healthcare professionals
* Experience of multi‑agency work with an understanding of safeguarding legislation, policies and guidance
* Genuine passion for enhancing life opportunities for young people and their families, with empathy and understanding
Join Our Inclusive Team
At Witherslack Group, inclusion is part of who we are. We are committed to creating an environment where everyone feels respected, valued and truly belongs. We welcome applications from people of all backgrounds, identities and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way.
The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal‑opportunity employer welcoming applications from all sections of the community.
For a full job description and person specification, please click here. To view our ex‑offenders policy please click here. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here.
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