Overview
Customer Service Advisor
Reference: 447501
Salary: £12.21 per hour
Job Location: Walsall, West Midlands, United Kingdom
Job Type: Temporary, Full-time (35 hours/week)
Posted: Friday, May 16, 2025
Working Hours: Monday to Sunday, 6am-11.30pm (flexible shifts on a rotational basis)
Role Responsibilities:
* Answering customer questions and providing high levels of customer service
* Taking details regarding vehicle breakdowns and passing them to the internal dispatch team
* Entering vital details into the RAC system
* Keeping customers updated at all times
Requirements:
* Previous customer service experience (essential)
* Excellent timekeeping and punctuality (essential)
* Excellent communication skills (essential)
* Professional telephone manner (essential)
Experience in the breakdown or motor industry is not required. We value candidates with customer service experience and the ability to work in a fast-paced, high-energy environment.
#J-18808-Ljbffr