About the Role: We are looking for an experienced Supply Chain & Logistics Coordinator to join our growing supply chain team at MILE. This role is critical in ensuring the efficient movement of stock from suppliers to warehouses and customers. Key Responsibilities: Shipment Coordination: Manage and track the movement of goods from manufacturers to warehouses and customers, ensuring timely and cost-effective deliveries. Customs Compliance: Handle customs clearance procedures, including accurate documentation, HS codes (including classification), and compliance with international import/export regulations. Freight Management: Liaise with freight forwarders, couriers, and shipping partners to secure the best rates and service levels. B2C Shipment Management: Handle queries with couriers for B2C shipments, conducting missing parcel investigations, ensuring customers have a smooth experience from purchase to delivery Stock Control: Work closely with the warehouse team to ensure inventory accuracy, efficient stock allocation, and timely dispatch of orders. Supplier & Vendor Relations: Collaborate with suppliers to ensure production timelines align with shipping schedules and customer deadlines. Process Improvement: Identify and implement best practices to streamline logistics processes and improve operational efficiency. Problem Resolution: Proactively troubleshoot logistics and customs-related issues, ensuring minimal disruption to supply chain operations. Data & Reporting: Maintain detailed shipment records, prepare logistics reports, and analyse performance metrics to help make informed decisions to optimise operations. Requirements Experience: 2 years in a logistics or supply chain role within the fashion industry or a related sector. Customs Knowledge: Strong understanding of customs clearance processes, including import/export regulations, duties, tariffs, and HS codes. Technical Skills: Proficiency in logistics and inventory management Communication: Excellent communication skills to work effectively with suppliers, freight forwarders, and internal teams. Problem-Solving: Ability to identify and resolve logistics challenges in a fast-paced environment. Attention to Detail: Strong organisational skills with a keen eye for accuracy in documentation and reporting. Flexibility: Ability to work under pressure, meet tight deadlines, and adapt to evolving business needs.