Job Title: Dispatch Controller Industry: Construction Contract Type: Temp to Perm Are you a dynamic and experienced Dispatch Controller ready to take on a new challenge? Our client, a leading organisation in the construction industry, is seeking a passionate Dispatch Controller to join their vibrant team! If you have a background in hire desk operations and are eager to make a meaningful impact, we want to hear from you! What You'll Do: In this exciting role, you will be instrumental in managing one of our biggest and most important customer accounts. Here's a snapshot of your responsibilities: Build Relationships: Forge strong internal and external relationships to unlock new business development opportunities. Handle Enquiries: Convert customer inquiries into hire business with efficiency and professionalism. Order Management: Receive and process orders (On-hires) and requests for collections (Off-hires). Transport Planning: organise transport for deliveries and collections, ensuring timely service. Damage Management: Address damages, calculate costs, and liaise with customers to maintain satisfaction. Product Knowledge: Develop and maintain a thorough understanding of our diverse product range. Administrative Support: Provide general administration support to the team, including filing, photocopying, and creating correspondence. Collaborative Approach: Work proactively with various departments to consistently deliver t...