Workshop Administrator Location: Bruntingthorpe Salary: £26,037 About Us Manheim Vehicle Solutions is a dynamic and evolving business, providing comprehensive support for customer de-fleet and vehicle handover services. Our operations span a range of automotive services, and we are committed to delivering excellence in both technical execution and customer service. As a Workshop Administrator working within our mechanical workshop, your tasks will vary—from supporting the Pre-Delivery Inspection (PDI) and warranty departments to coordinating with the workshop team to manage workflow efficiently. You’ll also maintain close communication with the customer service team to ensure all mechanical and warranty repairs are accurately updated and completed on time. As vehicle technology continues to evolve, so too does the work we undertake. Ongoing training will be provided to ensure team members stay current with the latest manufacturer developments and industry standards. Our team members play a key role in delivering customer-specific requirements with precision. We strive for operational excellence and outstanding customer service in every interaction, ensuring high standards are met across all workshop functions. What You’ll Be Doing Act as the vital link between our workshop team and customer service team, providing daily updates on vehicle progress. Assist the Workshop Controller in managing the daily schedule, ensuring urgent or overaged vehicles are prioritised effectively. Handle calls, emails, and enquiries while managing the workshop mailbox with professionalism and efficiency. Ensure job cards and paperwork meet manufacturer warranty audit standards before sign-off. Organise vehicle preparation checks ahead of completion with our trained technicians. Liaise with our Front of House team to prioritise workloads and maintain service excellence. Stay on top of admin tasks and support various departments as needed. Keep health and safety compliance front and centre in all activities. What We’re Looking For: A natural organiser with excellent time management and multitasking abilities. A team player who thrives under pressure and can keep calm in a fast-paced environment. Someone with a keen eye for detail and the ability to follow strict processes and procedures. Outstanding communication skills—both written and verbal—with a professional and courteous manner. Previous experience in a customer-facing or administrative role in the automotive industry is preferred. Confident using manufacturer-supported systems and digital tools. A full UK driving licence (held for at least 12 months). Why Join Us Be part of a collaborative and supportive team culture. Opportunity to work in a dynamic and essential role within a growing business. A chance to make a real impact by ensuring operational success and customer satisfaction. Ongoing support and development to help you grow in your career. We are proud to be an inclusive, anti-racist and equal opportunity employer. We celebrate diversity in all its forms – gender identity, race, ethnicity, sexual orientation, religion, age, disability, neurodiversity, education and beyond. We are a place where you can be you. STRICTLY NO AGENCIES PLEASEWe work with a carefully selected set of recruitment partners and are not looking to add to our PSL. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions. INDOR