Senior Account Handler - Step Into a Role With Real Influence Location: Corby Salary: £40,000 Hybrid Working (3 days office / 2 from home) Ready for more responsibility without losing the feel of a proper team? If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could be the move that actually makes sense. This is a chance to step into a Senior Account Handler role where your experience genuinely matters, your judgement is trusted, and your voice helps shape how the team runs day-to-day. Why this role is different This is a well-established independent commercial insurance broker with a strong reputation built on service, relationships, and doing things properly over many years. You'll be joining a close-knit, supportive team that handles a strong portfolio of SME commercial clients-particularly property owners' insurance-alongside more complex commercial cases. This is a business that values people who: Take ownership without being micromanaged Know how to keep clients loyal through service, not scripts Can quietly lead by example in a busy office Want progression without losing their work-life balance The role at a glance You'll take ownership of a well-established commercial book, managing the full lifecycle of client accounts: Handling new business enquiries from existing and new clients Managing renewals and MTAs end-to-end Keeping control of deadlines, diaries, and service levels Supporting colleagues by delegating and balancing workload across the team Acting as a senior point of contact when Directors are unavailable Supporting more complex or high-value cases when needed This is very much a hands-on, client-facing role where your ability to manage relationships over the phone is key. What you'll need to bring We're looking for someone who already knows commercial insurance inside out: Minimum 5 years' experience in commercial insurance Confident managing renewals, MTAs, and new business independently Comfortable using Acturis Strong communication skills with a natural phone-first approach Organised, reliable, and able to juggle priorities without dropping standards What would set you apart 10 years' commercial insurance experience CII qualifications (or working towards) Previous mentoring, supervisory, or team lead experience Experience handling more complex or higher-value commercial risks What's in it for you £40,000 salary Hybrid working model (3 days office / 2 from home) A genuinely supportive, down-to-earth team environment Real autonomy in how you manage your portfolio The opportunity to step into a more senior, trusted role without corporate red tape Exposure to larger, more complex commercial cases The kind of person who thrives here You'll enjoy this if you're: Confident but not corporate Experienced but still hungry for progression Someone who enjoys building relationships, not just processing policies Comfortable taking responsibility and being relied upon Interview process Stage 1: Informal face-to-face meeting with the leadership team Stage 2: Formal face-to-face interview If you're an experienced commercial handler ready for a step up in responsibility-and want to do it in a stable, supportive independent broker-this is one worth having a conversation about. Also known as: Senior Commercial Account Handler, Commercial Account Handler, Senior Insurance Account Handler, Commercial Insurance Broker Account Handler, Account Executive (Commercial Insurance), Senior Broker Handler Impact Recruitment are a recruitment agency working on behalf of our client