Red Recruitment is recruiting a Customer Support Officer in Taunton to join a not for profit private health-care provider, who is the Which? 'Recommended Provider' for private medical insurance. The ideal candidate will be passionate about delivering excellent customer service and have previous telephone-based experience. Benefits and Package for a Customer Support Officer: Salary: £27,000 per annum, rising to £28,000 following the probationary period. With the opportunity to progress to over £34,000. Hours: 37 hours per week, office hours are between Monday - Fridays, 8am - 7pm and Saturdays 9am - 12pm Contract Type: Permanent Location: TauntonBenefits: Additional leave Company events Company pension Cycle to work scheme Discounted or free food Employee discount Health & wellbeing programme Life insurance On-site parking Private medical insurance Referral programme Store discountKey Responsibilities of a Customer Support Officer: Being the first point of contact for all customer enquiries Answering high-volume inbound calls Supporting the customers in their times of need including registering a claim and helping customers find the right medical professional Delivering the highest level of customer serviceKey Skills and Experience of a Customer Support Officer: You should be passionate about delivering the highest level of customer service You will need to have previous experience workin...