Overview
The County Council’s Registration & Celebratory Service aims to deliver the best possible experience to those officially registering life’s most significant events; such as birth, death, marriage, civil partnership or gaining citizenship. These are the daily duties of a Registrar, but alongside these you will enhance the customer journey by providing services such as Tell Us Once for death registrations. In addition, you will deliver statutory ceremonies of marriage and civil partnership, plus a wide range of non-statutory services for those celebrating other milestone occasions such as renewal of vows and child naming.
We are looking for someone with enthusiasm and drive to help us achieve our high expectations for service delivery to the people of Nottinghamshire. Accuracy, attention to detail and empathetic skills are absolutely essential to work in this field of registering life events precisely and sensitively, but above all you must be able to work with people experiencing both the emotional high and low points in life.
Central area provides service points in Mansfield, Sutton-in-Ashfield and Eastwood. The official base for this role is to be decided but you will be required to work flexibly across the whole area as necessary. On appointment you will quickly be required to fulfil practitioner duties in our busy frontline registration offices, therefore previous experience is highly desirable but not essential. You must be willing to work weekends and Bank Holidays as required on a rota basis for which you must hold a full valid driving license and have regular use of a vehicle. You will receive enhanced pay for these additional hours.
Responsibilities
* Fulfil practitioner duties in frontline registration offices
* Provide services such as Tell Us Once for death registrations
* Deliver statutory ceremonies of marriage and civil partnership
* Offer a wide range of non-statutory services for milestone occasions
* Maintain accuracy and empathy when working with clients
Requirements / Competencies
You need to demonstrate the relevant NCC corporate competencies and have particular skills to be:
* Incredibly accurate, with an exceptional attention to detail
* Confident in registering births, deaths and marriages sensitively and accurately
* Able to follow high level, complex legal guidelines and procedures
* Competent in the use of a wide range of IT and digital systems
* Approachable, courteous, tactful, enthusiastic, energetic and innovative
* Able to manage a diverse workload and deadlines, with flexible priorities
* Confident in public speaking and able to command the attention of large groups
* High standard of customer service
* Experienced communicator, able to build relationships in one-to-one and group settings
* Exceptionally organised
* Assertive when required
We offer a busy, varied and inherently rewarding position, so if you think this may be the job for you, we welcome your application.
Equality and Inclusion
The Registration Service is keen to have a more representative and diverse workforce and would particularly welcome male applicants, and those of black and minority ethnicity as we are underrepresented in those and other key areas.
Appointment to this post is subject to a Disclosure and Barring Service check.
Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
Additional details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Health Care Provider
* Industries: Government Administration
Closing Date: 02 November 2025 23:55
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