Are you passionate about retail and ready to take on an exciting leadership role?
Who We Are
Established in 1988, the multi-award-winning Sportarm group has since grown steadily to become one of the United Kingdom's leading suppliers of sporting shotguns, shooting accessories and clothing in two sought after locations Dorset, London and a thriving online platform too.
Our success is anchored in our passionate commitment to offering our customers the highest quality goods, expert advice and outstanding customer service.
Who We Are Looking For:
We are seeking an individual with strong leadership qualities and a proven track record in retail and e-commerce management. As an ambassador for Sportarm, you will demonstrate a customer-focused approach, ensuring our high service standards are upheld. Engaging with our customers and representing Sportarm with confidence and charm are essential. An affinity for country sports and the countryside is also important.
The Role
As our Retail & E-commerce Manager based in Dorchester, we will be looking for you to elevate Sportarms retail experience and presence. You will be overseeing the day-to-day operations of our Dorchester store and multifaceted e-commerce platform, ensuring a seamless and exceptional customer experience.
You will need to monitor industry trends, competitor activities, and customer preferences to stay ahead of the game. At the same time, developing and implementing effective sales strategies to maximise revenue and online sales growth.
Skills & Knowledge:
To thrive in this role, you should possess the following skills and knowledge:
* Strong IT literacy, including experience with EPOS systems, Shopify, Google Merchant Centre, Meta Commerce Manager, CRM systems, and Microsoft Office applications.
* Expertise in visual merchandising, both in-store and online.
* Inventory management and control.
* Order fulfilment, processing, packing and sending out orders.
* Ability to provide excellent customer support.
What We Offer
At Sportarm, we highly value work-life balance. Ideally, this position would be a full-time role. Tuesday to Saturday, 08:30 until 17:30. However, we would consider two people in this position working part-time.
Based at our Dorchester Store and Head Office. You will find our work environment is truly exceptional, providing you with a fantastic setting to excel. Rest assured, our remuneration package is highly competitive, 4 weeks annual holiday, a company bonus scheme, pension and generous staff discount.
What Happens Next
After reviewing your CV, we will conduct a short informal telephone interview. If successful this will follow with an in-person interview with the Managing Director of the Sportarm Group, Kevin Phillips at our Head Office in Dorchester.
If you are interested in this exciting opportunity, please send your up-to-date CV to
We look forward to meeting you and discussing how you can become a valued member of our team
Job Types: Full-time, Part-time
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
Application question(s):
* Do you have a proven track record in retail?
* Do you have experience in e-commerce?
Work Location: In person