Customer and Trading Manager - Nightshift
Salary: 31700
Location: Nairn Store, Nairn, IV12 5QF
Contract type: Permanent
Business area: Retail
Closing date: 11 May 2026
Requisition ID: 400058709
Leading in our stores:
Our management teams don’t just run stores – they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it’s product availability, safety standards or delivering seamless daily operations, they’re hands‑on, sleeves‑rolled‑up changemakers. Work becomes more rewarding for our colleagues, and shopping becomes a next‑level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What you’ll be doing:
* Leading a team overnight to deliver all replenishment activities across the store while prioritising deliveries, organising the warehouse and replenishing shelves.
* Running a full store operation on your own overnight, being responsible for the full shift and the safety and wellbeing of colleagues in store.
* Ensuring standards are excellent come morning so we’re ready to serve our customers.
* People management – managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Our nightshift managers work full‑time hours over 4 nights and receive a £4,500 premium on top of your base salary. Our nightshifts typically run from 22:00 until 08:00.
What makes a great nightshift manager:
* Comfortable with nightshift work and adaptable to the physical and mental impact of these shift patterns, understanding the importance of a safe and healthy environment for the team.
* Previous line‑management responsibilities in a fast‑paced, operational environment.
* Resilience to deal with both mental and physical demands of working nights.
* Provides brilliant customer service and coaches a team to do the same.
* Experience delivering and monitoring KPIs or other performance indicators.
* Ability to manage disciplinaries, performance issues or other employee‑relations issues.
* Leads operations independently in the absence of more senior management.
* Places inclusivity at the heart of everything they do.
* Track record of delivering exceptional customer service and coaching colleagues.
* Motivated others, driven performance and kept operations running smoothly.
* Operational leadership – responsible for store operations when senior managers are absent.
* Demonstrated success in meeting or exceeding KPIs – sales, availability, customer satisfaction or colleague engagement.
* Experience managing employee‑relations issues, including performance and absence management.
* Desirable – Has worked night shifts in a high‑volume operational environment and created a safe, supportive atmosphere for the team during out‑of‑hours trading.
Working for us has great rewards
Salary will depend on your experience, store size, complexity and location. In addition to salary, we offer a range of benefits for our managers, including:
* Discount card – 10% off at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% on Sainsbury’s Fridays and Saturdays and 15% on Argos pay days.
* An annual bonus scheme based on performance.
* Free food and hot drinks for colleagues in all stores.
* Generous holiday entitlement, maternity and paternity leave.
* Pension – match 4‑7.5% of your contributions.
* Sainsbury’s share scheme – discounted investment build‑up.
* Wellbeing support – emotional, counselling, legal and financial advice.
* Colleague networks – link with like‑minded people to fulfil potential.
* Cycle‑to‑Work scheme – hire a bike and cycling equipment, saving on tax and NI.
* Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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