Store Protection Officer – Area Support Retail Officer
Location: Bristol Area
Payrate: £16.00 per hour (guaranteed hours per week, permanent location)
BREAKS PAID
Job Overview
Provide security and excellent customer service at Waitrose stores, protecting the store, its people, and assets while upholding Mitie and Waitrose values.
Responsibilities
* Ensure compliance with all policies, legal and regulatory requirements, and client expectations.
* Engage with National Operations Centre (NOC) and Mitie management, using technology such as body‑worn cameras and incident reporting devices.
* Carry out tasks and duties as defined in the Assignment Instructions (AI’s) and suggest improvements where appropriate.
* Operate a front‑line licence in Security Guarding or Door Supervision and maintain all required training and certifications.
* Monitor for, report and mitigate health & safety hazards and potential threats.
* Maintain professional conduct with customers and complete detailed incident reports promptly.
* Adhere to scheduled checks and call emergency services when necessary.
Qualifications
* Previous security experience.
* Current SIA Licence.
* Excellent communication skills at all levels.
* Energy, enthusiasm and a proactive attitude.
Training and Development
* Complete all required competency training and ongoing professional development courses.
* Renew licence 16 weeks before expiry.
* Utilise technology to achieve key objectives and improve job knowledge.
Benefits
* Company‑funded SIA licence renewal.
* Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and childcare vouchers.
* Access to flexible benefits platform (Choices), including dental, dining, coffee clubs and more.
* High‑street discounts through MiDeals, cycle‑to‑work scheme, and life cover.
EEO Statement
We are an equal opportunity employer and encourage applications from all backgrounds.
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