Revenue Team Leader – Self Pay
Location: Prestatyn, North Wales
Full time – 9am to 5pm, Monday to Friday
(Hybrid working is available with a minimum requirement of four days in the office.)
Salary: competitive plus £250 monthly bonus if KPIs are met
Permanent
We’re looking for a Revenue Team Leader – Self Pay to join our team in Prestatyn. This is an important role within our Corporate Self Pay team, where your work helps us deliver clear and supportive experiences for people choosing to self fund their care.
You’ll be part of a close and friendly team that values accuracy, compassion, and a shared commitment to getting things right for our patients.
You’ll lead colleagues who look after self pay, billings, credits and collections activity. Your guidance will help keep processes running smoothly and ensure our standards are consistently met.
The team is well established, with supportive leadership and a stable structure that helps everyone feel grounded and confident in their work.
With hybrid working, onsite parking and opportunities to grow your experience across the wider revenue cycle, this is a role where you can build something meaningful.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor, we all have a part to play in delivering exceptional care to our patients. Others may think this is just a role in the Revenue Assurance team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What you’ll do
1. Lead and support the Self Pay team, ensuring billing, credits and collections activity meets KPIs and compliance standards.
2. Oversee accurate billing and account maintenance, resolving issues and monitoring exception reports.
3. Produce daily and weekly reporting on volumes, values, claims, calls and performance trends.
4. Review processes, identify root causes and support continuous improvements across the department.
5. Build strong relationships across finance, operations and clinical teams to support collaborative working.
What you’ll bring
6. Experience working in a large organisation and understanding of how teams connect and support each other.
7. Experience working within Revenuw Cycle
8. Leadership experience within finance, revenue or customer‑focused environments, with evidence of progression.
9. Confidence presenting financial information in a clear and accessible way to non‑finance colleagues.
10. Strong analytical skills and confidence using systems, spreadsheets and databases with high accuracy.
11. A proactive and collaborative approach, with strong communication skills and the ability to build positive relationships.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Revenue Team Leader-Self Pay you’ll be eligible for:
12. 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
13. Private Healthcare Insurance for treatment at our leading hospitals
14. Private pension contribution which increases with length of service
15. Season Ticket Loan and Cycle to Work scheme
16. Group Life Assurance from day one
17. Critical illness cover
18. Enhanced Maternity and Paternity pay
19. Corporate staff discount for all facilities including Maternity packages at The Portland
20. Comprehensive range of flexible health, protection and lifestyle benefits to suit you
21. Discounts with over 800 major retailers
Our culture and values
We believe exceptional care starts with you. We value the perspectives and experiences each colleague brings, because when you feel supported and included, you can do your best work.
Our mission is simple: we’re committed to the care and improvement of human life. We live this every day through four core values:
22. Unique and individual – we value everyone as individuals
23. Kindness and compassion – we treat people with kindness and compassion
24. Honesty, integrity and fairness – we act with honesty and fairness
25. Loyalty, respect and dignity – we treat one another with respect and dignity
Reasonable adjustments
We want you to feel comfortable bringing your whole self to work. As a Disability Confident Committed organisation, we’re happy to discuss flexible working and offer reasonable adjustments throughout the recruitment process and in the workplace
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