Overview
This role involves leading the warehouse team to deliver the warehouse operation, meeting all customer service requirements while continually improving cost efficiency and quality of service in line with our goals and targets. This role ensures that our customers' specific needs are met and our service levels do not falter. This role also plays a pivotal role in encouraging and supporting others with the PPE Business unit in developing synergies and our culture within the RS group.
Responsibilities
* Day to day management and planning of the inbound, outbound and distribution operation, ensuring the relevant levels of resource are in place, and all stock is received, booked in, and orders despatched within cut-off times.
* Work in partnership with the transport manager to ensure all deliveries are made on time and in full.
* Manage the daily operational requirements of the warehouse, ensuring all procedures are implemented, utilising continuous improvement skills where required.
* Maintain health and safety standards, completing accident / incident investigations and ensuring SSOWs are implemented and updated as required.
* Provide coaching and mentoring to Warehouse TL's to ensure that all people related activities are completed within the required timeframes including but not limited to Colleague induction; Personal Development Planning; Mandatory Training; Attendance / absence management; pay reviews; goal setting.
* Maintain high quality standards within the warehouse and participate in continuous improvement across the safety solutions business.
* Maintain stock integrity and stock counting to ensure all inventory control measures are maintained.
* Manage the external facilities provision for the site, working with external companies as required to ensure that the overall maintenance is completed per site schedules.
* Ensure any non-conformance or quality issues are investigated to find the root cause and put measures in place to limit recurrence.
* Proactively manage all elements within the warehouse to maintain BRCGS (Brand, Reputation and Compliance Global Standard) standards and accreditation.
Qualifications
* A proven track record in supervisory experience within a warehouse operation, demonstrating a results focus, an ability to solve problems and to drive sustainable continuous improvements.
* Demonstrated strong people management skills within their roles, with experience of coaching, mentoring and team motivation.
* Strong commercial, analytical and communication skills, with ability to explain tasks both efficiently and effectively.
* Self-motivation, and flexibility with regards to working hours.
* Results oriented focus and a proven ability to work well under pressure.
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