1st Line Support Engineer £25k - £27k Hove Area Are you a talented IT professional looking for an exciting opportunity to showcase your skills? We are seeking a proactive and customer-focused 1st Line Support Engineer to join our client's dynamic team at a leading IT managed service provider company. 1st Line Support Engineer Benefits: Access to pool vehicles for work related activities Located on the seafront by the Lady Bee Marina with nearby cafes and beach 5 minutes from train station and bus routes Large modern air-conditioned office Friendly working environment with regular social events High spec workstation setups including Nitro chairs Training Free drinks and snacks Breakout area for pool, table tennis and air hockey. Holiday entitlement increases based on length of serviceSome of the main duties of the 1st Line Support Engineer will include: Manage multiple tickets and projects Assisting technical support requests within the team Keeping the IT documentation up to date Meet and exceed SLAs Ensure good communication to both customers and staff Direct reporting and working closely with the senior management team. This is an office based role. Some onsite works where required. Occasional overtime offeredWhat experience you need to be the successful 1st Line Support Engineer: Ability to work independently and as part of a team. Exceptional customer service skills and engagement. 1st Line S...