Exeter College
Devon
£26,592 - £28,175 pro rata
Job type:
Full Time, Permanent
Start date:
30 October 2025
Apply by:
30 September 2025
Job overview
Do you have a passion for supporting adults into education and helping them succeed?
Are you looking for a rewarding customer-facing role where you'll make a real difference to students and staff?
Exeter College is on the lookout for a warm, confident, and super-organised Evening Duty Officer to be the friendly face of the campus during our evening sessions.
In this role, you'll be the go-to person for students, staff, and visitors – offering support, solving problems, and making sure everyone feels safe, welcome, and looked after. You'll work closely with our Duty Manager, Security, and Safeguarding teams to keep things running smoothly.
What you'll be doing:
* Be the first point of contact for any questions, incidents, or emergencies in the evening.
* Offer advice and support to students, staff, and visitors.
* Manage reception services, such as answering calls from the switchboard and visitor bookings.
* Keep accurate logs of incidents and ensuring the safety and wellbeing of all site users.
We'd love to hear from you if you:
* Are confident working independently and can stay calm under pressure.
* Have experience in customer service, reception, or a front-of-house role.
* Are professional, approachable, and resilient, with a strong focus on customer care.
Ambition, Collaboration, Energy. These are our values. Watch this short video to learn more.
And see what our staff have to say here.
Benefits
We'll give you incredibly generous holidays and a superb pension scheme. You'll also get a package of amazing benefits, including free counselling and discounted supermarket shopping, spa treatments, electric cars and paddleboarding. Read more on our careers page.
Applying for the role
If you're reading this on our website, click on the apply button, below. If you're reading this advert on another site, visit our vacancies page.
The closing date for receipt of completed applications is 30th September at midnight.
Interviews will be held in Exeter on Thursday 9th October
No CVs or agencies please.
Everyone's welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability, or sexuality.
We're totally committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education). If you're successful, you'll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and mean that when applying for certain jobs and activities, certain spent convictions and cautions are 'protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ's guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.
Recruiter contact:
Email us
Call us
About Exeter College
Exeter College
Hele Road, Exeter
Devon
EX4 4JS
United Kingdom
Why Work For Us?
Exeter College is an Ofsted Outstanding, multi award-winning education provider in Devon, but our vision to be an exceptional college is only made possible with the determination and enthusiasm of our staff. We offer a wide range of fulfilling roles across multiple sites, all with the opportunity for further training and development. We acknowledge our employees' involvement in shaping futures and making a difference by offering amazing benefits and the opportunity to progress and grow in one of the most successful colleges in the South West.
Exeter College ranked 65th in the 2022 Best Companies League Tables as one of the UK's Best Large Companies to work for, the third year in a row we have featured in the top 100. A Disability Confident employer, we aim to provide an environment where all staff can thrive because they feel valued, engaged and challenged. If you would like to join our team of exceptional people, please have a look at our vacancies below.
Our Benefits
We depend on exceptional people to sustain our outstanding performance and reward staff for their hard work. We provide an array of progressive benefits to encourage a healthy work-life balance, including:
We offer two defined benefits pension schemes, one for
teachers
and one for
support staff
Generous Annual Leave entitlement as well as a two-week Christmas shutdown
We have an onsite gym,
Central Fitness
, and a variety of classes including spinning, yoga and Pilates, which is affordable and discounted for staff
Staff Development including away days for employees – more info below
We offer a cycle scheme that saves you 26-40% on a bike and accessories. You pay nothing upfront and can spread the cost of new equipment over a year
Our
@34 restaurant
offers a range of eat-in and takeaway options at very reasonable prices with staff discount
Owlets Nursery
is part of the Exeter College Group, providing high quality childcare at a short walk from the College
Get discounts on over 1200 retailers with our Sodexo platform, plus the ability to get an NUS Card
Staff can receive a voucher every 2 years which will pay for the basic eye test
Our
H2B spa and salon
offers a wonderful pampering experience at discounted rates
Principal
John Laramy
Values and vision
Exeter College aims to be an outstanding, dynamic and thriving college, working with partners to provide inspirational education and training.
Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people and adults and we expect all our staff to share this commitment. Successful applicants will be required to undertake an enhanced check by the Disclosure and Barring Service (DBS).
For further information on the College's commitment
visit our Safeguarding page
.
Ofsted report
"As a result of the highly motivated, skilled and experienced staff, the quality of teaching, learning and assessment is outstanding. Lecturers provide learners with challenging work that prepares them extremely well for their next steps. The colleges uses its excellent links with schools, employers and other agencies to understand, and respond quickly to the education and training needs of the local area."
View Exeter College's latest Ofsted report
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