Customer Experience Advisor Required – Cannock (WS11)
Tudor Employment Agency is recruiting for Customer Experience Advisors to join our client’s team in Cannock.
You will play a key role in delivering exceptional customer service, supporting sustainability goals, and advising customers on waste management, recycling and circular economy initiatives.
✅ Your Main Duties as a Customer Experience Advisor:
• Act as the first point of contact for all customer enquiries across phone, email & digital channels
• Provide clear, professional and empathetic customer support
• Educate customers on recycling, waste reduction and sustainability opportunities
• Support customers with waste management obligations & environmental compliance
• Promote services that increase recycling rates and reduce waste to landfill
• Communicate environmental values, initiatives & innovations
• Identify opportunities to improve customer environmental performance
• Log queries, maintain accurate records & manage multiple tasks effectively
• Represent the brand’s mission of protecting resources and supporting a circular economy
🌟 The Ideal Candidate for the Customer Experience Advisor role:
• A commitment to delivering an excellent customer experience
• Excellent written & verbal communication skills
• Strong interpersonal skills
• Focused, self‑motivated and adaptable
• Patient, empathetic and confident handling conflict
• Able to multitask and manage workload effectively
🕒 Hours: Monday to Friday, 8:30am–5:00pm
💰 Pay Rate: £12.21 per hour
📞 Interested?
#TeamTudor is waiting for your call