Customer Service Advisor
We’re looking for a Customer Service Advisor to support our fantastic Lettings teams in Exeter.
As our Customer Service Advisor you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress into a Lettings Negotiator .
What’s in it for you as our customer service advisor?
* Industry leading training and development
* Demonstrable career ladder
* Opportunities for progression
* Supportive, rewarding and fun environment
* Team incentives
* Understanding of operations within an estate agency business
Key responsibilities of a customer service advisor. The main purpose of your role is to support the lettings team within the office with administrative duties. This will involve being the first point of contact for customer enquiries both in branch and over the phone and ensuring clients are kept informed through the lettings process.
Skills and experience required to be a successful customer service advisor
1. Preferably experience with handling incoming and outgoing calls in volume
2. Customer focussed and com...