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ABL Recruitment
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Job Views:
5
Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
This is a lovely role for a GERMAN speaker who enjoys customer care and is based around the READING area. Full training will be provided, offering opportunities for growth and increased responsibilities for talented customer service professionals. The company operates within the automotive sector and handles classic inbound calls. You will join an award-winning team that values its customers, taking time with each call, listening carefully, and providing helpful, supportive suggestions. The role also includes administrative tasks, making it varied, in a friendly and warm team environment.
Job Title: German-Speaking Customer Support Specialist
Sector: Automotive
Language Requirement: Fluent German
Salary: Up to £31,000 plus excellent benefits
Location: Reading (Hybrid work: 3 days in-office, 2 days remote after training)
Working Hours: Monday to Friday, 9:00 am – 5:30 pm
About the Company:
A major US-based company in the technical and automotive sectors, creating innovative gadgets used globally. Full training will be provided to ensure expert advice and genuine solutions. The international team is highly regarded.
The Role:
Support automotive dealerships in Germany, Switzerland, and Austria as the company's front-line representative. This is an inbound customer support role.
Responsibilities:
* Respond to incoming calls and emails with care and professionalism
* Use Excel to track deliveries and coordinate collections
* Assist customers in navigating products
Skills:
* Fluent German
* At least 6 months experience in a customer care role
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