Contribute to the smooth running of the patient administrative process throughout the patient journey.
Ensure the Circle Health Group best practice process maps are followed to provide an efficient, professional, and standard service to all patients, visitors, consultants, and staff.
Ensure all patient queries are dealt with efficiently and professionally.
Manage all incoming and outgoing mail.
Approve electronic bookings received via the relevant system and update any bookings received via email.
Maintain knowledge of the Health and Safety at Work Act, ensuring appropriate measures are taken for patients, relatives, visitors, hospital staff, and contractors.
Comply with all relevant mandatory training.
Qualifications: Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
Proficient in the use of a PC, including software and systems.
Basic financial awareness.
Previous administration experience in a private healthcare environment is beneficial.
Salary: £12.21 per hour.
This role is based in Middlesex and is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals and clinics, performing more complex surgeries than any other private healthcare provider in the country.
We have an opportunity for a Patient Administrator to join our team in the Administration department. This is a bank role working on an "as and when required" basis, supplementing staffing during busy periods and providing cover during staff leave or absence.
Circle Health Group offers a competitive hourly rate. Our culture reflects our philosophy, which combines our purpose, principles, and values. To learn more about the Circle Health Group Philosophy, please visit our website.
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