An excellent opportunity has arisen for a Business Improvement Analyst to join our Housing Partnerships NW team based in Bolton.The main purpose of the role is to be responsible for analysing business processes and procedures to identify areas for improvement and implement digital solutions that maximise efficiency and productivity. Benefits: Competitive Salary / 26 Days Holidays / Pension Scheme / Free Parking / Private Health Care / Professional Development & Training Opportunities / Free Wellbeing Initiatives such as eye care vouchers, occupational health, employee assistance programme / Ministry of Fun / Flexible Working / Online Retailer Discounts (Seddon Smartspending) What youll do: Identify areas for improvements and create solutions to enhance efficiency and productivity Develop process maps and flowcharts to visualise current and future state processes Project management, working closely with stakeholders to understand their needs and challenges Work closely with the IT department to digitalise and streamline processes where possible Create reports and presentations to share findings and recommendations Implement and embed business change Ensure that all changes go through the correct change management process and are well communicated and adopted by relevant teams Track and report on the performance of implemented changes by conducting regular audits Manage process-related change initiatives and address any resistance or concerns Produce training materials and provide training and support to staff regarding new processes Facilitate onsite support to ensure process and change is embedded with the support of the document controller To support in maintaining/updating the Management System Ensure compliance with industry standards and regulations. Have you got what it takes: Proficiency in mapping and redesigning end-to-end workflows using tools such as Microsoft Visio Experience supporting and managing change initiatives Experience in analysing business processes Strong analytical skills with the ability to interpret data and identify inefficiencies Experience working directly on construction sites or closely with project delivery teams Involvement in digital transformation initiatives e.g., digitising inspections, site checklists Strong problem-solving and decision-making skills Excellent IT skills in Microsoft packages including SharePoint Ability to work under pressure and multi-task across different initiatives Self-starter that can manage their own workload Good attention to detail Strong communication skills Strong analytical skills