Mosaic Spa & Health Clubs is one of the leading spa and leisure management companies specialising in the management of spa and leisure clubs. We pride ourselves on providing a friendly, fun and safe environment in which our members and guests can work out and relax.
We are looking for a highly motivated Duty Manager to join the leisure team at Pompey Health and Fitness Club, located in the heart of Portsmouth.
A successful Duty Manager will enjoy working with people and possess excellent standards of customer care and a positive, 'can-do' attitude to work. You will enjoy being able to make a difference to our guests and members throughout the health club, offering a warm and friendly welcome as well as providing motivation to gym users. You will need to be a positive role model to the staff team, offering motivation and encouragement in their development and day-to-day duties. You will be committed to achieving the highest standards of cleanliness, maintenance and safety, and be prepared to lead by example in all areas of the leisure club.
The responsibilities of a Duty Manager include:
* Assisting in the day to day running of the health club, including opening/closedown duties;
* Carrying out reception duties including taking membership enquiries, completing member sign-up;
* Supporting the Club Manager to meet sales and retention targets;
* Lifeguarding duties on a rotational basis;
* Being responsible for the motivation and organisation of the staff team whilst on shift;
* Being responsible for ensuring cleanliness within the leisure club is maintained to the expected standards;
* Carrying out pool and spa water testing and be responsible for chemical correction where required;
* Carrying out basic pool plant maintenance;
* Ensuring a friendly, fun and safe environment for members, guests and colleagues.
We are looking for a dynamic, outgoing and enthusiastic individual who is passionate about customer care.
Essential skills & qualities:
* Excellent customer service skills
* Competent swimmer
* Good communicator
* Team player
* Previous supervisory experience is preferable
This is a part time role with the expectation of working one shift a week; overtime hours are likely to be available.
A Lifeguarding qualification (NPLQ) would be a distinct advantage but full training is available to the right candidate.
Please note that it is necessary for applicants to show competency in swimming in order to be considered for this position; a swim test will be completed as part of the recruitment process.
If you believe you could become a great addition to the team, we look forward to hearing from you.
Job Type: Permanent
Pay: Up to £26,600.00 per year
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* Gym membership
* On-site parking
Experience:
* Supervising: 1 year (preferred)
* competent swimming: 1 year (preferred)
Licence/Certification:
* National Pool Lifeguard Qualification (NPLQ) (preferred)
Work Location: In person